Skip to main content
Question

Survey Submission Notification

  • May 30, 2024
  • 2 replies
  • 77 views

Is there a way to create a notification sent to power users when a survey has been submitted by a learner?

2 replies

JHill1
Helper I
Forum|alt.badge.img+1
  • Helper I
  • June 5, 2024

Interested in this answer


erin.brisson
Docebian
Forum|alt.badge.img+3

@jordanbronenkamp1994 @JHill1 here’s what I found:

  • if using the built-in survey training material and its set as the end object marker in the course, it could activate the ‘Learner completed a course’ notification event, set the recipient to Power Users, then that would trigger the notification to the PUs upon course completion. Note: the PUs would need to either run the Report in Course Management or use the "Surveys-Individual Answers" custom report in New Reports to view the survey response as the notification won't include the feedback.
    • this could also work with the ‘Session completed’ or ‘Learning plan completed’ notification events
  • an alternative, more complicated way, would be to set up a Webhook notification to a middleware (like Zapier or Docebo Connect) to then catch the payload and leverage that data to send a notification and email with another service.
    • we do not have a trigger solely based on Survey submissions so it would still require the need to log into the platform at a course level to review the submitted answers (as long as they have that level of permission at the course level).