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Good Day folks - 

I’ve had an issue crop up for an eLearning course, and before I submit it as a potential bug, I wanted to see if anyone here had some insight. 

This eLearning course is comprised of several tests and HTML pages. There are about 50 people enrolled in the course, and I have a few individuals enrolled as Instructors. While these individuals are able to access the Instructor Overview layout of the course, when they select a test from the Training Material Statistics section, they only see one person’s test results, even though several people have completed the test. When they deselect the “Show latest attempt only” checkbox, they get one more result, but from a different individual. I’ve tried changing their enrollment status to Learner and back to Instructor, as well as unenrolling them and then reenrolling them back as an Instructor, but nothing changes.

Interestingly enough, they are able to go to a user’s progress via User Statistics, select a test from that page and then see that user’s test results. It’s just that the overall test summary from the Training Material Statistics tab that seems to be problematic for them.

Any insight anyone might have as to why this might be occurring would be appreciated. Many thanks.

I wonder if this may have something to do with what branch the instructor is in vs. the users? Sounds odd.


@lrnlab It looks like that was in part the issue. I huddled up with our main System Admin to do some further troubleshooting. The folks who were set up as Instructors are also Power Users, and it seems that their PU permissions overrode the Instructor functionality for that particular area of the course report. He went in and added a common group as a resource to their PU profiles, and that did the trick. (I had tried adding the Instructors to the group that the learners belong to, but that wasn’t enough to work.)

Much obliged for the insight and pointing out that direction.


yes that would do it if they are PU’s...Docebo PU permissions are quite odd and complicated.


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