Yesterday, we realized users were not being tracked for their last access dates in our platform. We conducted tests with user impersonation and also verified by seeing users enrolled in courses still completing the materials with enrollment dates after their last access date that is being presented in the user management section.

I am curious, is anyone else having this issue? It is a large threat to us collecting our 2024 goals data and is making our organization question the validity of other data in the platform. It seems simple user log-ins would be one of the most basic things to track… Yet it is not being captured accurately...