I support a large group of volunteers which has high annual turnover (about half). We consider each year of volunteers as a cohort. We have a couple of different required courses - one course is required only every 4 years and two courses are required annually for all members.
Volunteers who leave do sometimes come back to the organization within the 4 years, so they would not be required to retake the training until they hit that 4 year mark. They would be required to retake the other trainings.
When a volunteer leaves the organization, we deactivate their account.
- If I unenroll people from any of the courses, is a record of the course completion maintained?
- If I do not unenroll people from the courses, but just deactivate their accounts, are notifications sent to deactivated users (we have a notification that reminds people to complete these courses - I do not want to send notifications to people no longer associated with us)? The problem I have with this is that the statistics for the course are not going to be representative of the cohort of volunteers.
I’m trying to find the best way maintain a historical record for reporting purposes.
Thank you for any assistance and insights you can provide!
Best answer by Annarose.PetersonView original