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Best Answer

Which LP was enrolment done through?

  • April 3, 2023
  • 3 replies
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M
Helper II
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  • Maz
  • Helper II
  • 92 replies

I have a course. This course is included in multiple learning plans.

I need to unenrol a user from said course.

This particular user subscribed to this course through a learning plan - therefore Docebo won’t let me unenrol them from the course directly. I don’t know which LP they enrolled from…. Indeed, it could be more than one! How can I find out which it was? Is there a more elegant way to remove said user from this course than brute force unenrolling them from the learning plans?

 

 

Best answer by KMallette

@Maz You can use their Personal User Summary.  There is a Learning Plans tab in the left column.  From there it is likely a process of elimination.

    3 replies

    KMallette
    Hero II
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    • KMallette
    • Hero II
    • 823 replies
    • Answer
    • April 3, 2023

    @Maz You can use their Personal User Summary.  There is a Learning Plans tab in the left column.  From there it is likely a process of elimination.

    KMallette, Surgical Training Institute (STI) (previously with Viasat, Inc.)
    M
    Helper II
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    • Maz
    • Author
    • Helper II
    • 92 replies
    • April 4, 2023

    I had a nasty feeling that would be the only answer. :-( thank you @KMallette 

    rmccormick
    Contributor III
    • rmccormick
    • Contributor III
    • 88 replies
    • April 4, 2023

    I had a nasty feeling that would be the only answer. :-( thank you @KMallette 

    Agreed, searching through learning plans to find the course is inefficient. This happens when courses from content library are being expired and those courses are within LPs too. Such a time-waster.

    RM


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