Hi All,
Ever since the beginning of June 2022, some of our users have been experiencing a blank screen when attempting to play course content. This has happened so far in 3 different courses and in 3 different instances.
Instance 1:
The course has several module trainings, when moving from module 1 to module 2, a blank screen appeared for the user on module 2.
Instance 2:
A user closed a course half way through, returned and clicked on the “Resume where you left off” button, again to end up with a blank screen.
Instance 3:
A user tried to review a course and was met with a blank screen.
Has anyone else seen this issue? Again it seems to only have started recently, these courses have not been recently updated and they were working fine without issue prior. In one case I recently took the same course and didn't have any issues. I have an open ticket with both Docebo and Articulate, both are pushing the issue back on to the other.