We have successfully paired and tested two Zoom V3 Integrated Accounts. We have many sessions & events that are scheduled in V2 through part of this year. Docebo’s Knowledge Base article states that we need to remove any sessions with V2 Integrations: “You must delete the sessions associated with Zoom version 1 and Zoom version 2 before removing the integration as you will not be able to delete them afterward.” (https://help.docebo.com/hc/en-us/articles/11206175970194-Docebo-VILT-for-Zoom-version-3)
After testing, we successfully moved a V2 Event to V3 and could join via Zoom without any deletion. From the language in Docebo’s Knowledge Base, I’m led to believe that we need to unenroll all our participants, recreate the session, and reenroll our participants. This would be a significant undertaking.
Does anyone have any clarification or experience with this? Do they mean Zoom Session (link) or LMS Session?
Has anyone else had experience with having a previously scheduled V2 Event, which transitioned to V3 without deletion? Were there any interferences?
