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Talk to me about your strategy for “upcoming deadline” notifications…

 

We’ve built reminders for ILT sessions that are sent several days prior to the session starting. They include calendar attachments, which are nice feature. We also have one that is sent an hour before the ILT event starts that includes a “join” button.

 

We’ve also built “you have a course due in one week” and “in one day” notifications based on expiration date. These feel especially useful for compliance-type training, among other e-learning courses. My hope was to use these as nudges for e-learning only -- not ILT sessions --  but it looks like this notification sends for both.

 

I’m worried about users getting e-mail fatigue since an ILT enrollee will receive the following emails for a single enrollment…

 

  1. Course due in one week (7 days prior)
  2. ILT session starts in two days (2 days prior)
  3. Course due in one day (1 day prior)
  4. ILT event starts in one hour (day of event)

 

Ideally, notifications #1 and #3 above would only send for e-learning. In lieu of that, I’d love inspiration from others...

You can use the same template but align it only to your set of e-learning and than another for your ILT courses. The ILT session starting soon does not work for e-learning. Are you saying that you have expiration dates on your ILT courses? That is likely your issue with that notifications (Course has expired) - not sure you need a due date on ILT course since the session end date/time are just that.


You can use the same template but align it only to your set of e-learning and than another for your ILT courses. The ILT session starting soon does not work for e-learning. Are you saying that you have expiration dates on your ILT courses? That is likely your issue with that notifications (Course has expired) - not sure you need a due date on ILT course since the session end date/time are just that.


Thanks, @lrnlab. After looking deeper, the course in question actually is an e-learning. I was under the impression that it was an ILT. Looks like my coffee wasn’t strong enough this morning. 🥱 


😆


Hello shanejacques and lrnlab,

I have a similar question about how ILT relates to eLearning.

My stakeholder wants to hold ILT sessions AND have the course content available for those who missed the training or were hired between ILT session dates. Do I have to create an ILT course AND an eLearning course? Not only do I not want to duplicate my work time, but I also want data on course completion on that subject to show on a single report.

All suggestions are welcome! 

Thank you!

Andrea


Hello shanejacques and lrnlab,

I have a similar question about how ILT relates to eLearning.

My stakeholder wants to hold ILT sessions AND have the course content available for those who missed the training or were hired between ILT session dates. Do I have to create an ILT course AND an eLearning course? Not only do I not want to duplicate my work time, but I also want data on course completion on that subject to show on a single report.

All suggestions are welcome! 

Thank you!

Andrea

You likely need both since the content in an ILT course is only available to users enrolled in a session or the course itself. You can create an equivalency between the the ILT course and the eLearning one so whichever one the user completes, they would get credit fro the other; or you can make it one way only, meaning only those who complete the elearning get credit for the ILT but those attending the ILT do not get credit for the eLearning...you can test it decide what works best for you.


Thank you, lrnlab, that was very helpful.


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