Product Tips & Tricks

We are using Enrollment Priority Attributes for some assignments. We would like to know if the attribute designation (e.g., required, mandatory, optional, recommended) that is applied when the course is assigned appears anywhere in records. We know it appears on the home page on the assigned course’s tile, but we would like to see it in a report, or some other place we could pull data from. Perhaps there is an API that would expose it?Thanks!

Has anyone come up with custom CSS to remove the “load more” button and automatically load all catalogs in a widget when you have more than 4? Is that possible? I tried the code below, but it didn’t work.doc-widget-course-catalog .course-item { display: block !important;}doc-widget-course-catalog .hidden,doc-widget-course-catalog .collapsed { display: block !important;} 

CEU tracking is vital for our organization. We are interested in a way to get CEU’s gained from internally completed courses (this is CEUs gained from the completion of Courses, and Learning Plan’s managed in Docebo). We also want to track CEUs that have been gained by our users via “My Added Learning” which the user adds themselves and often includes CEUs. We need this in one single report, but External training (training added using My Added Learning) is not available in the My Transcript for Learners and can only be generated as two separate reports using User - Courses and User - External Training    We need 1 report that consolidates both pieces of information in lieu of the fact that this is not possible in My Transcript

Need to build engaging training content faster? Join us for a 30-minute deep dive into Docebo Creator. We’ll cover essential Docebo Creator best practices and explore the latest features to help you build and publish high-impact courses in a fraction of the time. Date: June 25, 2026Time: 1-1:30 pm ETRegister here

I need the file name to factor in the date and time of the report run.

Hello all - I would love to learn from this community tips and best practices for creating Assignments and handling related exercise files.Thank you,Rachelle 

Hi all,Is there a way to create more Short Codes to use in notifications. We have a very laid back culture and have an additional field in the User menu called “Known As”  which would be better received by our colleagues within their notifications - - think Hi Lizzy rather than Hi Elizabeth.I think the answer will be no as I think the Short Codes for each notification may be set - but thought it was worth asking you gurus if you knew?!

Does anyone have a solution or work around for this equivalencies scenario? We need to add a new course (A) that covers the topics of two (2) old courses (B&C) which will be ‘archived’ once the new courses is loaded.Therefore, we want to set up a rule to say that if a user has completed the two old courses (B&C) they will automatically be marked as complete for new course A.However, if they have not yet completed courses B and/or C, they will need to complete course A.In other words, Course A is marked as complete only when BOTH Course B and Course C have been complete.

Hi everyone,I have a question regarding styling the login page in Docebo.Is there a way to apply custom UI styling (CSS/HTML changes) to the login page without enabling the Public Catalog?Currently, it seems like most options depend on the Public Catalog being active, but we want to customize the login page while keeping it disabled.Has anyone achieved this or is there any alternative approach?

Hi! I’ve been searching the community for about to years on this topic, and still haven’t found a true workaround. When we upload PDFs into Docebo, we typically add them as assets. Unfortunately, embedded links and navigation DON’T work in assets. I often have a table of contents, embedded videos (also added to Docebo as assets, and linked in the PDF for easy access.) This is a big issue for us, especially since the obvious “download” button has been removed. Learners now have to click the three dots icon, and THEN click download. This is not intuitive at all.  I’d appreciate support, ideas, or a roadmap for when any of these features may change:Can links be clickable within a PDF? Can PDF settings be manually adjusted to choose landscape vs portrait view (right now defaults to a slide setting, which isn’t ideal for all file types.) If links can’t be accessed, can the DOWNLOAD button be made more obvious? Will additional resources (survey from central repository, for example) ever be a

Greetings, team, I am inquiring if there is a way to archive passed sessions, or at least hide them. Right now, the excessive number of sessions available in the course makes it messy for power users to quickly select the session they are looking for. Is there a trick to hiding old sessions or cleaning up the view in the sessions list?Thank you!

Hello DoceboiansI was just wondering what you are using when creating your certificates to make sure your text is appearing correctly on your certificate. As an example, the following code was used:<div style=”width: 1810px; height: 2560px; margin-top: 600px; margin-left: 50px; position: absolute;”><p>[firstname] [lastname]</p><p>[coursename]</p><p>[date_complete format:”d F Y”]</p></div>When looking in the wysiwyg editor this did exactly what we asked of it, however in the certificate preview and certificate download, although it gave the correct information, the text was placed at the top of the screen with no left margin and had moved down only 50px.Has anyone else had similar issues?What did you do to align the text in your certificates with your background image?Any tips you are happy to share?

Docebo’s April release is here, and with it comes a fresh set of updates designed to improve admin efficiency, enhance learner experiences, and expand what your platform can do.But which updates actually matter for your day-to-day?Join eSkillz for this Best Practices Webinar as we break down the April 2026 release into practical, real-world takeaways. We’ll highlight key enhancements, clarify what’s changed, and show you how to start leveraging these updates right away all without digging through pages of release notes.Whether you’re managing content, optimizing workflows, or looking to improve reporting and engagement, this session will help you cut through the noise and focus on what’s actionable.In this session, we’ll cover:The most impactful updates from the April release What’s new vs. what’s improved (and why it matters) How these changes affect admins and learners Tips to quickly adopt new features in your environmentIf you want to stay ahead of the curve and make sure you’re ge

I am trying to automate enrollment to an observation checklist that is scheduled for a specific group.  The issue we are running into is that while the group can be automatically created and the observation checklist can be scheduled, if someone is added to the group via automatic enrollment AFTER the checklist has been scheduled, that user is not automatically added to the observation checklist (or other items, like courses or learning plans, but the pressing issue is the checklist). Has anyone found a way to automatically enroll a new group member to an already scheduled checklist? 

Everytime I am going into the platform and my browser refreshes. I am dismissing 3 modal popups now - reminding me about configuring the AI and the new navigation experience.Um - I refresh my browser often? And the 3 dismissing clicks are literally slowing me down.Yes this is belly aching - but I mean really????? 3 modal popups every single time a browser window refreshes with Docebo opening for a superadmin????

Does anyone use automation rules to help with automatic enrollments? Looking to streamline a process that could get very complicated as new customers onboard.

Hi everyone! I’m looking to update our notification strategy and just wanted to confirm the behavior of 2 notifications.Currently, we have “Learner has yet to complete a course” notification set up for 2, 3, and 4 weeks post training launch. I set a trigger filter for each course that we launch. I also have a notice for Managers that goes out at the 3 week mark as well. I also have notices for “course has expired” for managers and users 1 day and 1 week after, which I’ve been manually adding courses as triggers too (not sure if I need to do this if there’s an expiration date on the course).Course has expired notification: I want to confirm, if I set this one up: I don’t have to set trigger filters and it will go out for all courses that have an expiration date, and not touch a course without an expiration date.  If a user completes the training, they will NOT receive an email.  Digest: Learner Has Yet to Complete a Course: I want to confirm That this will send a single email to a man

Is it possible to run a report for a particular elearning course which shows how many attempts were made on an assessment before passing and what their scores were each time?. It seems I can get a final score but nothing else. Any ideas?  Thanks 😀

In case you couldn't make it to our Tech Talk at Inspire, this session will expand on what was covered there and provide a more in-depth review of this solution.How many clicks should it take to create a session? Probably a lot fewer than it does today.In this Docebo Best Practices webinar, eSkillz will showcase how a fleet management customer used custom "Smart Forms" in the LMS to turn cumbersome, click-heavy workflows into streamlined, user-friendly experiences. The results speak for themselves by saving time, reducing friction, and cutting effort by up to 40x.Beyond efficiency, these forms created a more intuitive user experience by bringing everything into one place, supporting customized file generation, and improving consistency in data entry across users. We’ll break down the strategy behind the solution, share what made it successful, and highlight practical ideas you can apply in your own platform to simplify workflows and improve usability.If you’re ready to spend less time

Has anyone incorporated a chatbot into their platform? 

One of the things that constantly slows me down when running tests or setting up API enrollments is having to dig around to find a user's internal Docebo User ID.In most organizations I work with, we end up needing those system IDs regularly for troubleshooting, reporting, or integration work. To stop wasting time clicking into individual profiles, I started implementing a simple Docebo Connect workaround that makes the ID visible right in the standard User Management list.Here is the approach: Create a new text field called "User ID" (if you haven't set these up before, check the https://help.docebo.com/hc/en-us/articles/360020125379-Creating-and-managing-user-additional-fields ). Set up a Docebo Connect recipe that triggers on the User Created event. Have the recipe automatically update the user's profile, mapping the system-generated internal ID into your new custom field. Go back to User Management and add your new custom field as a visible column. I'm building out a library

We have a group of courses that have two SCORM files in the training material. One is a full course with an assessment and the other is a test-out assessment only. We want it setup that the learner can attempt the test-out and if they pass it, the course is completed. If they do not pass it, they no longer have access to that training material and they have to complete and pass the full course to get course credit. The way this was setup was that we had both training materials set as an end object marker and the test-out piece was only available to view one time. This worked for a couple of years, but now we cannot have two training materials set as the end object marker. Have any of you tackled this issue and found a work-around?

Hi everyone, I’m Roberto Moscatelli from the Docebo Support team and I would like to share the steps to download training materials from previously uploaded into the platform.Even if it’s not possible to download a content from the UI, you can do it via API.This document describes what content can be downloaded and how. What type of content can I download? Not all content previously created/uploaded in the platform can be downloaded.The content that you can download are: SCORM XAPI Videos (video uploaded or screen recording, you cannot download a “Youtube, Vimeo or Wistia” video File Slide converter (you will only be able to retrieve the JPG files of the presentation) HTML Page  Please also note that for security measures the link is temporary, not permanent Must conditions To be able to download a content you must: Enable the “API & SSO” app on the platform Be enrolled in the course in which there is the training material  Download the content As said before, currently

How do you send reminders to users to complete compliance training? Is there a system setting that can send reminders at set intervals to incompletes?