Product Tips & Tricks

Share your tips, tricks, and best practices with the Docebo Community. Don’t let that knowledge go to waste… Share it with the world!

  • 393 Posts
  • 1,849 Replies

393 Posts

Salvo
Influencer III
SalvoInfluencer III
posted in Product Tips & Tricks

FREE E-LEARNING TOOLS

Are you looking for FREE E-LEARNING TOOLS. This is an ever growning list of many of the tools that I have personally used and many that have been recommended to me by friends and peers. Click here 

6
gstager
Hero III
1 year ago
james.buhagiar
Docebian
james.buhagiarDocebian
posted in Product Tips & Tricks

The Italian tune up for your Power Users

Hi everyone, James Buhagiar from the Customer Experience team here   and I want to speak a little bit about Power Users today. (PU for short) We’re all using PU to help manage the internal and external needs of our platforms. LMS SuperAdmins create profiles, establish local administrators and delegate tasks to efficiently run their Docebo instances, so we really owe it to our PU for their help    But when was the last time you went back to audit who your PU are and what permissions they have? What about creating a new PU or profile to help with the expanding needs of your L&D strategy? It’s been a full month since we launched the new PU management page, so you’ve probably glanced at them at least… you have glanced at them, right?! 🤯  For everyone else, May's product update includes some UI changes to really speed up the process of managing profiles, permissions and assigning new PU. So now is the perfect time to have a look again and see who still qualifies, who might need upgrad

1
Feenix73
Influencer I
1 year ago
KMallette
Guide II
KMalletteGuide II
asked in Product Tips & Tricks

Excel wizards wanted. Cells with leading zeros removed when converting to .csv

Hello,Hoping someone can illuminate me.I have usernames that begin with one or more zero(s) for one of my EE tenants. When normal reports export as .csv, these leading zeros may be removed. If we manually export the data we can use .xls and that keeps the zero(s). If I format the username column as Text, this helps keep the leading zero(s).The issue is when I go to upload these spreadsheets back into the LMS. When I convert the .xls to .csv, the zeros are removed, even if the column is formatted as text.I was looking at the Automation App, and I think I’ll run into the same issue of needing a .csv file.Any help is much appreciated!!

4
Bfarkas
Hero II
46 minutes ago
Eric M VanAuken
Influencer I
Eric M VanAukenInfluencer I
posted in Product Tips & Tricks

Big Bug with Courses/Power User/Instructor permissions

Good afternoon everyone.   I wanted to make everyone aware of a big big bug in the system.   We found from a customer that is a power user that also is an instructor on an eCourse or ILT/Webinar that they can added, delete, modify any training material to and in the course.   Thus someone who should not have any rights to build out a course now has the power to change the course or virtually remove all of the training material in the course.  As a note, this “Feature” ie BUG is not documented anywhere.  We need to raise this up to Docebo management as this is a major violation of  permissions.  We need to have people reach out to support to help drive a fix on this as this is a dangerous situation and needs to be fixed immediately. Please reach out to me if you have any questions Eric VanAuken

18
Eric M VanAuken
Influencer I
2 hours ago
Talitw
Novice III
TalitwNovice III
asked in Product Tips & Tricks

Group Enrollment Notification

Hey all, we are trying to automate some of our notification or newsletter processes as part of our New Hire training. Does anyone know of a good way to send a notification triggered by group enrollment? We are trying to avoid notification based on course enrollment for this particular use case.

4
Talitw
Novice III
4 hours ago
N
nsternNewcomer
asked in Product Tips & Tricks

Design Tips for Landing Pages

We’re new to Docebo and just getting started with building out our pages.  Is there a way to change the font, font size and format?  Additionally, I’ve seen that some people have made the backgrounds on their landing pages a color (vs. white) - how do you do that?  Any other tips to create an engaging & dynamic landing page would be welcome.  Thanks much! 

4
Talitw
Novice III
1 day ago
M
Contributor I
meaganpContributor I
asked in Product Tips & Tricks

Remove "SCORM" from training material view

Hi everyone!  I was wondering if anyone knows how to remove the word “SCORM” from the display of training material in a course?  I’m concerned that this might distract users as they wonder what “SCORM” means. 

4
sjennings78
Helper I
2 days ago
sfrost
Contributor I
sfrostContributor I
asked in Product Tips & Tricks

I want to change the report is downloading image to be more on brand.

I know it’s possible to change images in docebo because I was able to update the 403 image and the nothing here images…. but now I want to update the Report is downloading page…  I know this CSS works: /*Replace Kneeling Person with custom image */doc-widget-channels ui-illustration.ui-illustration,doc-widget-course-catalog ui-illustration.ui-illustration, doc-widget-my-courses-and-learning-plans ui-illustration.ui-illustration{background: url(IMAGE URL) no-repeat center;background-size: contain;}doc-widget-channels ui-illustration.ui-illustration svg,doc-widget-course-catalog ui-illustration.ui-illustration svg, doc-widget-my-courses-and-learning-plans ui-illustration.ui-illustration svg{visibility: hidden;} /*forbidden page */.internal-error-content .error_image {background: url(IMAGE URL) no-repeat;height: 300px;background-size: contain;max-width: 200px;background-position: top;margin: 0 auto;} /*Update Report is Downloading Image*/doc-layout-page-content her-download-report-file ui

0
sfrost
Contributor I
2 days ago
A
Novice II
AnneCS92Novice II
asked in Product Tips & Tricks

Test result interpretation made easy

Hi there, I just had to interpret test results from a user and came to the conslusion that it isn't as easy in Docebo as I had hoped. The test learning object statistic seems like a very straight forward table. It is a shame I can't;Read the full questions without an export See the other answers to questionsIn another LMS I was used to receiving a PDF with the full test that was made. This included the results, all questions and answers with the correct answer marked and the given answer from the student. This made it easy to provide feedback on question level. It is taking me forever now.  Does anyone have a good way to interpret test results in an easier/better way? 

0
A
Novice II
2 days ago
M
Contributor I
meaganpContributor I
asked in Product Tips & Tricks

Multiple Courses Required for Certificate

Hi there,  I am wondering if there’s any way to configure certification on Docebo so that users must complete several courses in order to get a certificate, without grouping those courses into a learning plan? 

1
lrnlab
Hero III
5 days ago
M
Novice I
mjtheriaultNovice I
asked in Product Tips & Tricks

Delaying enrollment into courses

Has anyone ever been able to set up a delayed enrollment into a course?  For example, we want new hires to complete a course, but not until the end of their second week. Thoughts? 

5
G
Contributor I
8 days ago
S
Novice III
SarahBeeNovice III
asked in Product Tips & Tricks

ILT Sessions - Line Manager able to view details?

Hi EveryoneIs it possible for line managers to see the actual date(s) when an ILT session is scheduled to take place for a member of their team?The User Personal Summary shows when the person was enrolled on the ILT session but doesn’t state when the ILT is scheduled to take place. Many thanks

4
S
Novice III
9 days ago
S
Novice III
SarahBeeNovice III
asked in Product Tips & Tricks

Linked Learning Plans - Delaying start of second Learning Plan

Hi EveryoneI am new to Docebo having just been released into the wild by our consultant last week!!We have two Learning Plans each containing three ILT courses. Learning Plan-1 must be completed before Learning Plan-2 is started.Once the last course is completed in Learning Plan-1, the Learner is not required to start the first course in Learning Plan-2 for a further 12 months (are you still with me?).Is there a way of creating a delay between Learning Plan-1 being completed and Learning Plan-2 being started?  We’re trying to avoid having to set up reminders to enroll people nearer the time.Many thanks 

9
S
Novice III
9 days ago
J
Novice I
Julie HoyNovice I
asked in Product Tips & Tricks

Can you "follow" an ILT course for future sessions?

Is there a way for a learner to “follow” an ILT course without enrolling into it and be notified when a session is created for that ILT course? For example, I have a people manager who wants to be notified when a session is available for courses so they can enroll their direct reports into the session, but currently there is only a notification for ILT session created that is sent to learners already enrolled into a course. Is there a notification or a workaround that anyone is using for users to select to be notified without enrolling into a course and without sending a notification to everyone (just those who have selected to be notified)?Thanks!Julie

8
M
Helper I
14 days ago
R
Novice I
Ryanmm1123Novice I
asked in Product Tips & Tricks

SCORM + Quizzing

Is anyone using SCORM files with Tests? Does the reporting give you user data,  question & answer + final core data? 

7
Terry Gayle
18 days ago
Isram
Contributor III
IsramContributor III
asked in Product Tips & Tricks

Problem. Username does not save after updating

Have you experienced this issue: Username does not save after updating?email is configured as the username in the platform A student requested to change his username/email address but it keeps on reverting back to the original even after saving the changes.I change the new email, when saving the username remains with the former emailI already tried by clearing cache, cookies but still getting no results @Bfarkas @lrnlab @Annarose.Peterson 

10
KMallette
Guide II
19 days ago
R
Docebian
roberto.moscatelliDocebian
posted in Product Tips & Tricks

Self-Enrolling into Courses from Channels

Hi everyone, I’m Roberto Moscatelli from the Docebo Support team and I would like to share something about Self-Enrolling into Courses from Channels. Currently it’s possible to self-enroll into courses that have the “enrollment policy” set to “free” also in channels, and not just in catalog pages.To do this, you need to enable the “Show courses where users can self-enroll in channels”in the Admin Menu-Advanced settings-Channels:  The other “must condition” to see those courses in the channels is that learner must have the visibility on at least one catalog the course is assigned to, otherwise they will not see those courses in the channel page. Enabling this option, learners can also filter the courses included in channels using the Show only courses in which I'm not enrolled filter in the Enrollment Status filter area.  Notes to remember: learners cannot see learning plans available for self-enrollment in channels courses “under maintenance” are not shown in channels courses impor

1
A
Contributor I
19 days ago
R
Novice I
Ryanmm1123Novice I
asked in Product Tips & Tricks

Quiz Data

It turns out Docebo does not log Test re-take information. So if one of your employees fails a quiz the first time, and retakes it a second time - the results from the first failed attempt are automatically over written. Absolutely unsettling but has anyone solved a work around? Any support or guidance would be appreciated.

6
L
Novice III
20 days ago
Q
Novice III
qdevNovice III
asked in Product Tips & Tricks

Missing something- Creating org structures and adding user

I have a platform where some students will report to academic coaches and academic coaches report to admins. I have the following:Branches == internal users (current state within a school district) and branch external users for future state with students outside the school district. There are 3 lesson plans, and one course that is outside a lesson plan. The lesson plans == grade level and will be available to all students, the course will only be available to students who report to a coach. Additional fields for students to select what grade they are in, so they get enrolled into the corresponding lesson plan. Moderated enrollment turned on (flexibile to change this if this doesn’t make sense) What I am having a hard time piecing together is:Is there a better way to automatically enroll students into their corresponding grade?This came to mind because I am also trying to figure out how to do the same for coaches. Currently, I have an additional field that for High School Jr. that enrol

8
Annarose.Peterson
Hero II
26 days ago
P
Novice I
pabaNovice I
asked in Product Tips & Tricks

"Homepage" to access multiple branches

Hi, I am about to be developing multiple new branches for various lines of products that our company has - for example dairy, plant based, protein etc… lets say there will be 5 branches. Some of the users will need access to for example all of them and some to dairy and plant base - 2/5. Would it be possible to create something like a homepage to see overview of the branches and then select the one you want to see learning content from as a “subpage”? This way I could assign the user the one he/she needs without manually re-assigning them just to see other content. Or what do you think would be the best solution to go about this? Thanks for the suggestions and help.

5
M
Helper I
28 days ago
alekwo
Guide III
alekwoGuide III
posted in Product Tips & Tricks

Pulling data from ALL surveys using the API

As you all know, fetching information about responses to surveys is a “bit” painful task, as there is no report or single UI allowing you to get it for multiple courses and/or surveys. In our system we have course evaluation surveys added to each course (around 250 courses and counting), most of the courses use the same survey added from the central repository, however, some have their own surveys.Of course tracking user responses, by navigating to each course and downloading the file is time consuming and is not a feasible solution, as we want to analyze feedback weekly and quickly react to any issues and comments. Below I’d like to share with you my approach to solving that problem by using Docebo API (I can’t share the full code of the Python script that I wrote for that, but given this outline any skilled developer should be able to create a similar tool). My goal was to create a solution, which would automatically pull data from ALL surveys across ALL courses and save the response

25
Q
Novice III
1 month ago
T
Docebian
Tracy ODocebian
posted in Product Tips & Tricks

Best Practices for course versioning

How are you managing course versions/versioning in Docebo?  Share your best practices and lessons learned here.

6
R
Contributor III
1 month ago
dklinger
Hero III
dklingerHero III
posted in Product Tips & Tricks

A 4 o clock on Friday - anyway that you can copy a docebo content partner training material?

I know that Friday kinda feels like the next Saturday out in the world - but has anyone with Docebo Content request their content provider to push a copy of a course because they use it for annual activities? Like a Sexual Harassment and Abusive Conduct Prevention course?????I am running into training materials that are in the central repository acting as a shared resource...so it forces a once and done across all courses with the training material.

1
dklinger
Hero III
1 month ago
R
Docebian
roberto.moscatelliDocebian
posted in Product Tips & Tricks

How to find unique IDs in Docebo Learn via the User Interface (UI)

Hi everyone, Roberto Moscatelli from the Docebo Support team here and I want to speak a little bit about some IDs that you can find directly using the UI. There is more than one reason why you need these IDs: for example you need them to make some API calls. Here below you can find the easiest way to retrieve IDs directly on your platform. Retrieve User_id You just need to go to Admin Menu-User management and search for your user:  Then open the network tab:In order to access the browser console, you can simply right-click any element of the page and select "inspect"; then in the following window select the network tab Now just click on the 3 dots right to the username and select “Edit”. The User_id will appear at the bottom left in the network tab:  Retrieve Course_id You just need to go to Admin Menu-Course management and search for your course.Then click on the course and you can find the course_id in the URL:   Retrieve Session_id If your course is an ILT course, just select the co

25
J
1 month ago
C
Novice III
carol.johnson2Novice III
asked in Product Tips & Tricks

How can leaners tell they are on the waitlist?

Hi!We used to only use the Webinar course type, but recently switched to ILT. In the webinar course type, when a learner was waitlisted, their thumbnail said “Waiting User”. Maybe we changed something in the localization tool to make that happen, I can’t remember. However, now that we are in ILT, all of those users just show “STARTED” on their thumbnail. Users that are enrolled show STARTED too. We have an article explaining that if they see this, they are on the waitlist, but if they see the bottom one they are ENROLLED in the session, but I hoping there is a better way! Please tell me someone out here has a better way for learners to tell they are on the waitlist. Waitlisted for Session Enrolled in Session    

19
K
Helper I
1 month ago

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