Product Tips & Tricks

Share your tips, tricks, and best practices with the Docebo Community. Don’t let that knowledge go to waste… Share it with the world!

  • 406 Posts
  • 1,942 Replies

406 Posts

Salvo
Influencer III
SalvoInfluencer III
posted in Product Tips & Tricks

FREE E-LEARNING TOOLS

Are you looking for FREE E-LEARNING TOOLS. This is an ever growning list of many of the tools that I have personally used and many that have been recommended to me by friends and peers. Click here 

6
gstager
Hero III
1 year ago
james.buhagiar
Docebian
james.buhagiarDocebian
posted in Product Tips & Tricks

The Italian tune up for your Power Users

Hi everyone, James Buhagiar from the Customer Experience team here   and I want to speak a little bit about Power Users today. (PU for short) We’re all using PU to help manage the internal and external needs of our platforms. LMS SuperAdmins create profiles, establish local administrators and delegate tasks to efficiently run their Docebo instances, so we really owe it to our PU for their help    But when was the last time you went back to audit who your PU are and what permissions they have? What about creating a new PU or profile to help with the expanding needs of your L&D strategy? It’s been a full month since we launched the new PU management page, so you’ve probably glanced at them at least… you have glanced at them, right?! 🤯  For everyone else, May's product update includes some UI changes to really speed up the process of managing profiles, permissions and assigning new PU. So now is the perfect time to have a look again and see who still qualifies, who might need upgrad

1
Feenix73
Influencer I
2 years ago
KatieD
Influencer I
KatieDInfluencer I
asked in Product Tips & Tricks

How to Add Due Dates on Learning Plans when Enrolling

Hello - we have several customers who like to enroll their employees into learning plans and they want to have due dates on the enrollments. The only way I can figure how to do that is to enroll the users, and then one by one edit each enrollment to add the due dates. When our customers have to do that for 100 enrollments, they get a little grouchy. Is there a better way?

10
lrnlab
Hero III
2 hours ago
robrien
Novice III
robrienNovice III
asked in Product Tips & Tricks

ILT Session Registration Survey

I’m looking for the best way to have attendees of a particular ILT session complete a set of questions in order to gather registration information about the attendee prior to the session. Examples of questions we’d like to be able to gather ahead of the ILT:Dietary restrictions: Flight information Technology accessible I’ve thought about creating a training material survey within the ILT but I’d like participants to be able to go back to update if their information changes (ie their flight information is updated). I know I can utilize an outside tool and just link it for them to complete via an automatic email upon approval of enrollment but I’d like to stay within the platform.  Any ideas are appreciated!

1
lrnlab
Hero III
2 days ago
Lucy Dolphin
Contributor II
Lucy DolphinContributor II
asked in Product Tips & Tricks

ILT course instructors - can you edit/remove leavers

Good morningI have just noticed that when I access one of our live learning (ILT) courses (that has many sessions) the course instructors area shows all instructors including those that have now left the business and therefore are inactive in Docebo. Is there a way to remove these people from the course instructors details?  Thanks Lucy 

7
lrnlab
Hero III
2 days ago
Isabel Jeynes
Novice I
Isabel JeynesNovice I
asked in Product Tips & Tricks

Video upload file size to Central Repository

Hi, does anyone know the max file size for videos being uploaded to the central repository?Thanks :-)

2
Isabel Jeynes
Novice I
2 days ago
jcellitti
Novice II
jcellittiNovice II
asked in Product Tips & Tricks

Hide "?" in Top Right Corner

Does anyone know how to remove this “?” ? It does not seem to do anything, we would like to remove it from the user’s view. Thank you! 

7
Paul_Diniakos
Contributor I
6 days ago
S
Novice III
stevefisterNovice III
asked in Product Tips & Tricks

Identifier for extended enterprise/root domain for changing CSS

Has anyone found some sort of identifier in the HTML/CSS of either the root domain or extended enterprise domains which would allow me to change CSS only for the root domain? Apparently, If I change the CSS for the root domain to hide the login form fields, it applies to all EE domains as well. Ideally, I’d like to figure out a way to accomplish this in the root domain only. Unfortunately, there’s no way to use Javascript/Jquery as that would allow me to make changes based on the domain.Thank you!

7
JZenker
Helper III
7 days ago
J
Novice I
Julie HoyNovice I
asked in Product Tips & Tricks

Can you "follow" an ILT course for future sessions?

Is there a way for a learner to “follow” an ILT course without enrolling into it and be notified when a session is created for that ILT course? For example, I have a people manager who wants to be notified when a session is available for courses so they can enroll their direct reports into the session, but currently there is only a notification for ILT session created that is sent to learners already enrolled into a course. Is there a notification or a workaround that anyone is using for users to select to be notified without enrolling into a course and without sending a notification to everyone (just those who have selected to be notified)?Thanks!Julie

11
lrnlab
Hero III
8 days ago
colin.schott
Docebian
colin.schottDocebian
posted in Product Tips & Tricks

How about some "Roundness" in your Widgets and buttons

As Docebo upgrades Docebo Content, some clients might want to bring in the rounded look and feel within your Widgets,and buttons. In other words, it now might be “hip” to be “round.” See the following CSS code to support this in your platform: /* ************************* *//* Rounded Edges for Widgets *//* ************************* */.pages-widget-page .single-widget *:not(.title):not(.ui-carousel-title):not(.ui-text-link):not(.ui-card-title):not(.ui-typography-heading-5):not(.subtitle):not(.dropdown-head) { border-radius: 10px;}/* ************************* *//* Rounded Edges for Buttons *//* ************************* */#doc-layout-page-content button.mdl-button { border-radius : 100px;} 

2
K
Novice I
8 days ago
Lucy Dolphin
Contributor II
Lucy DolphinContributor II
asked in Product Tips & Tricks

Hide start learning button from renewal courses

hiDoes anyone have any idea if it is possible to hide the Start Learning Now button from a course where there is also a Renew Now button?  We have a new course that people are asked to complete as a renewal course, this in turn updates the certification data. However, if they select Start Learning Now and not the Renew Now option- it will bypass the renewal process? This is therefore causing us lots of work, having to cross-check completion data from the course and expired certification data.    

3
D
Helper II
8 days ago
caycocho
Contributor II
caycochoContributor II
asked in Product Tips & Tricks

How to import Lynda.com or Allison.com courses into LEARN L MS?

Hello everyone,Is there a way to import MOOC courses (free) into Learn LMS courses? If so, what are the creative ways to track their use in the platform?Thanks everyone for the attention as usual!Have a good week! 

3
lrnlab
Hero III
10 days ago
nicole.roman
Influencer I
nicole.romanInfluencer I
asked in Product Tips & Tricks

PDFs being renamed with random characters

Up until recently we have been able to re-version pdfs in the central repository with the similar (if not the same) titles but recently all the new versions have been replacing the titles with random characters and I cannot figure out why. I’ve reported this to Docebo support but not heard back for nearly a month now and I’ve tried everything from renaming the file, going into the pdf properties and changing the document title, and this happens even when I replace the first version.Has anyone been able to figure out why this is happening?Here’s an example below!  

1
lrnlab
Hero III
10 days ago
kcastillo
Novice I
kcastilloNovice I
asked in Product Tips & Tricks

Can Admin be notified if a learner RSVP's no?

Hi everyone, I am looking for a way to notify admin when a learner rsvp’s no to an outlook invite. We love the ability for someone to say they can't attend so that the waitlist can function automatically but need a way to know when someone has unenrolled themselves from a compliance training or a job required certification that is due.  Has anyone found success in using a notification that already exists to serve this purpose?

4
kcastillo
Novice I
14 days ago
H
Contributor III
hchewniContributor III
asked in Product Tips & Tricks

Learning plan, course validity periods, and expiration notifications

Hey everyone, We launched back in February with a single learning plan and have added a number of individual offerings since then, but we have found it a bit difficult to motivate learners who dropped off at various courses in the learning plan to continue.  The situation with individual courses is a bit better since I set soft validity periods by enrollment date and have an enrollment notification + 3 reminders go out based on x days before expiration. Another group at my company is interested in using a Learning Plan as a container for a curriculum, but I have concerns about notifications since learning plans mass enroll users in associated courses. A fixed expiration date for a course is a non-starter since we will be adding new-hires over time. An validity period based on enrollment date seems like the best option as long as I add the original period to each subsequent course so Course 1 expires in 15 days Course 2 expires in 30 days Course 3 expires in 45 days Course 4 expires in

9
A
Novice II
14 days ago
pcarr
Influencer I
pcarrInfluencer I
asked in Product Tips & Tricks

Using a Blog for a Forum

I have a request from a partner/user group who would like to have an open forum within Docebo where their users can ask and answer questions (basically the same as this community) that is not tied to an asset or a course.   Does anyone have a set up where they provide this type of forum in their LMS right now?  I am curious how you are doing it and what sites/set up you have for it.

21
GingerG
Helper I
15 days ago
lhewett
Novice I
lhewettNovice I
asked in Product Tips & Tricks

Managing Course Creation Responsibilities

Hi community! My team is at an impasse, trying to decide the best way to get content from our SMEs, into Docebo. Originally, we would have all SMEs send content to our LMS Administrator, who would then review, upload and configure the course and/or Learning Plan. However, as we think about scalability, this doesn’t seem like a sustainable solution. Is this something others are facing? What are some viable solutions? We’re considering having SMEs upload to the CLOR with Power User permissions, and then the LMS team configures the content into courses/LPs. Another possibility is to adequately train our SMEs to upload their own content, again with Power User permissions, and then have the LMS review. What are others doing? Pros/Cons to your approach? THANK YOU!

4
monica.cheek
Influencer I
15 days ago
lrnlab
Hero III
lrnlabHero III
posted in Product Tips & Tricks

The power of TAGS

Getting the most out of the Universal Search feature is sometimes a challenge...To get your content, courses and other assets proper visibility and to make sure they appear in user search results, use the TAGS option to include those keywords your users would typically use to find the content. Sometimes it’s not enough to use the auto-generated tags and I found that using the course title (in some cases) gets that asset to the top of the search results.Tags are really useful when used fully.

11
Scott Foster
Contributor III
17 days ago
O
ori.rozenbergNewcomer
asked in Product Tips & Tricks

Have anyone managed to record screen in mac?

I’m using mac and for some reason I can’t record voice though screen recording launcher. have anyone experienced this issue?

0
O
22 days ago
nzykowski
Novice II
nzykowskiNovice II
posted in Product Tips & Tricks

Learning Plans with pre-requisites and blended modality

We have several learning plans that have pre-requisite plans and offer both eLearning and webinars in the same program.  We’ve had to repost training dates on the learning plan description in order for someone to see upcoming dates. Training dates also don’t show up in the calendar when in a learning plan. Learners are confused about our programs and don’t know how to plan for training, what order to do things in and when to pick dates, despite instructions on screen.Is anyone else using learning plans that require other learning plans as a pre-requisite or have webinars in learning plans? How are you working through that?

10
caycocho
Contributor II
1 month ago
A
Docebian
andrew.charlesDocebian
posted in Product Tips & Tricks

Video Training Material VTT Translations - Encoding Tips for UTF-8

Hey Community :)I wanted to make a guide / small knowledge share based on a ticket I recently had in regards to the .vtt files that are added as translations to video training material. If you’re looking to learn more about Video training material or adding such to a course, I’m here for any questions but I’d also direct you to this Knowledge Base here.Something that came up earlier today was that we encountered a VTT file that wasn’t uploading properly to the learner view on the video. You could select the language by pressing “CC” in the video player, but the translations wouldn’t come up. To fix this, we did the below on a Macbook Pro in Terminal: Taking a VTT file with a utf-16le charset and verifying the charset / encoding with file -I thefile.vtt in Terminal (it’s a capital i as the option in that command) We then tried to use it as a translation for the video training material but it failed to load when playing the video We then ran the following command to change the encodi

0
A
Docebian
1 month ago
S
Novice I
SDurbinNovice I
asked in Product Tips & Tricks

Unpublish Course

Is there a simple way to “unpublish” a course or do I need to actually archive them and remove them from all channels and learning plans?  I know I can flip them to “under maintenance”, but those are still accessible.  I would like to keep course info, but make it unaccessible to users. Thank you,

6
I
Influencer III
1 month ago
dklinger
Hero III
dklingerHero III
posted in Product Tips & Tricks

Our findings - with SSOs and all - getting to Docebo ZenDesk

Hey everyone,We have been getting tortured a little bit with the SSO integrations of Docebo and ZenDesk.I wanted to share a deeplink that seemed to work better for us.So here is the thing - lets say you have your CSM and the support desk saying here is the link to the ticket….and maybe you are getting redirected to google to sign in? And you get yourself cross-eyed with it? Well - the trick is to get to the login screen where you manage your account directly.I am going to suggest to use this url (and not the direct url) so that it brings you to the login:https://help.docebo.com/hc/en-us/requests/Now that may seem like it is basic and documented? Myself and my team were hitting wall of trying to deeplinks from ticket numbers and were getting no where for a few weeks.Anyone else have a hack? I can tell you if you try to engage https://docebo.zendesk.com you can find yourself in a tail spin.Lessoned learned…..

0
dklinger
Hero III
1 month ago
T
Docebian
Tracy ODocebian
posted in Product Tips & Tricks

Best Practices for course versioning

How are you managing course versions/versioning in Docebo?  Share your best practices and lessons learned here.

7
tararussell
Novice III
1 month ago
Annarose.Peterson
Hero III
Annarose.PetersonHero III
posted in Product Tips & Tricks

Power User visibility to User Additional Fields when Creating a Custom Report

I learned something today that might be helpful to others, so I thought I would share.Problem:A power user had reported that they were unable to see the User Additional Fields as options to include when they were creating a Custom Report.  My first thought was that there was a permission not selected for the power user, so I checked to make sure that the Power User profile had the following permissions:View Users Can see fields invisible to the userEven with those permissions, our Power User still was not able to see the User Additional Fields when trying to create a Custom Report.  Possible Cause of the Issue:Turns out, we had the Apply Additional fields visibility based on branch node setting selected on our platform:This setting overrides any Power User permission setting you have, and our power user profiles were in a branch that did not have visibility to those additional fields! Solution: I was weary of playing with that Advanced setting, so I created a special branch for our Pow

9
J
1 month ago

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