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Product Tips & Tricks

Share your tips, tricks, and best practices with the Docebo Community. Don’t let that knowledge go to waste… Share it with the world!

  • 481 Posts
  • 2,333 Replies
481 Posts
Salvo
Influencer III
SalvoInfluencer III
posted in Product Tips & Tricks
FREE E-LEARNING TOOLS

Are you looking for FREE E-LEARNING TOOLS. This is an ever growning list of many of the tools that I have personally used and many that have been recommended to me by friends and peers. Click here 

57910
gstager
Hero III
6 months ago
james.buhagiar
Docebian
james.buhagiarDocebian
posted in Product Tips & Tricks
The Italian tune up for your Power Users

Hi everyone, James Buhagiar from the Customer Experience team here   and I want to speak a little bit about Power Users today. (PU for short) We’re all using PU to help manage the internal and external needs of our platforms. LMS SuperAdmins create profiles, establish local administrators and delegate tasks to efficiently run their Docebo instances, so we really owe it to our PU for their help    But when was the last time you went back to audit who your PU are and what permissions they have? What about creating a new PU or profile to help with the expanding needs of your L&D strategy? It’s been a full month since we launched the new PU management page, so you’ve probably glanced at them at least… you have glanced at them, right?! 🤯  For everyone else, May's product update includes some UI changes to really speed up the process of managing profiles, permissions and assigning new PU. So now is the perfect time to have a look again and see who still qualifies, who might need upgrad

3437
Bfarkas
Hero III
1 year ago
EmilyW_Tacoma
Helper I
EmilyW_TacomaHelper I
asked in Product Tips & Tricks
Success Planning Process Courses- Image link to modules?

Hi All,I am building a library of modules for succession planning/emergency coverage for a very technical role. In terms of teaching this, there’s a few software training modules, a few “in the field” doing collection modules, and a few “in the lab” technical equipment modules. I created a page for this job and I have these divided up by those areas.I also have a full learning plan of all the content chronologically like this image below for what steps the person is doing to process oil. I have each of the points on this screenshot of a Storyline file as a separate module.Has someone developed a way in Docebo to make something like this interactive to allow someone to more easily visualize the content to select what they need? I know I can do this within Storyline, but given that most of this content is SUPER technical, I think it’ll be used in a just in time manner after their initial onboarding. Or, if this is an emergency situation and someone has to come in and do a collection or r

151
KMallette
Hero I
1 day ago
R
Docebian
roberto.moscatelliDocebian
posted in Product Tips & Tricks
Download Training Materials

Hi everyone, I’m Roberto Moscatelli from the Docebo Support team and I would like to share the steps to download training materials from previously uploaded into the platform.Even if it’s not possible to download a content from the UI, you can do it via API.This document describes what content can be downloaded and how. What type of content can I download? Not all content previously created/uploaded in the platform can be downloaded.The content that you can download are: SCORM XAPI Videos (video uploaded or screen recording, you cannot download a “Youtube, Vimeo or Wistia” video File Slide converter (you will only be able to retrieve the JPG files of the presentation) HTML Page  Please also note that for security measures the link is temporary, not permanent Must conditions To be able to download a content you must: Enable the “API & SSO” app on the platform Be enrolled in the course in which there is the training material  Download the content As said before, currently

591321
dklinger
Hero III
8 days ago
S
Novice I
srousselNovice I
asked in Product Tips & Tricks
Issues uploading image

I am creating a custom page and am trying to upload an image as a header in the content widget. The image uploads to the widget but will not display after I click on the Save Changes button. I have tried numerous times. I get no system errors, it looks like it accepts the image, but it is not displaying the image... What am I doing wrong? 

233
JeanetteMcVeigh
Hero II
8 days ago
Gskandola
GskandolaNewcomer
posted in Product Tips & Tricks
Best practices advice for internal and external training

Hey everyone,  I’m just after best practices advice, we have recently started using Docebo LMS with onboarding e-learning training working really well for new starters that come into our company whether they are an office employee or operations employee.   I am now at the second stage where I am just thinking about course management, we have some internal training that occurs with our operations workers i.e. machine training (internal) and then compliance training such as forklift, first aid etc. which is refreshed regularly. All data is currently in spreadsheets.  Any advice on the best way to move forward, I was going to add all the training that occurs to course management as ILT for better reporting/analysis. I have seen the external training app but want to report on all training hours etc. 

400
Gskandola
9 days ago
O
oddaroNewcomer
posted in Product Tips & Tricks
Best practices for managing competence requirements

Hi. We are wondering how others have solved the issue of managing competence requirements for new employees? In the ideal case, we hoped that it would be possible to award each type of employees with a set of certifications with a predetermined due-date. The advantage of this would be that the user could either take a linked course to get the certification, or they could upload an existing certificate through the external training-app.We initially thought we could solve this by using learning plans for each position, but the problem with these is that users that already have an active certification will still be enrolled into courses linked to the same certification. One important part to mention is that we have imported historical records from a previous system into “dummy-courses” in docebo. The problem with these is that even though they show up as “Completed”, they do not stop the users from being enrolled into courses. One would think that using either certifications or equivalenc

130
O
9 days ago
M
Novice II
mzirnheltNovice II
asked in Product Tips & Tricks
Can you Force registration for all events in a Session?

We have a course that is 4 meetings over the course of a month.  What we were thinking was that the Session would be “January 2025” and the event would be the specific meeting dates.  The learner has to attend all of the meetings to get credit, but it doesn’t seem like I can force them to enroll in all of the Events. Do folks have a suggestion for how best to manage this?

163
lrnlab
Hero III
9 days ago
ssartain
Novice III
ssartainNovice III
asked in Product Tips & Tricks
Articulate Training

Hi community,Fairly new to Docebo, as I just launched to Leadership last week, I would like to reach out here and ask all of the pros/champions a question. How did you learn to use articulate? Did you use YouTube, take some courses, progress through trial and error? Tell me all your tips and tricks. I saw there is training through the articulate website, did anyone go this route and was it beneficial? I am completely new to applications like articulate. Many thanks in advance! 

636
JKolodner
Helper III
9 days ago
dkraige
Helper I
dkraigeHelper I
asked in Product Tips & Tricks
Limiting what courses self-enrolled learners can enroll in

We have an interesting predicament. We use Docebo for training of our customer users who purchase our products and services.  They get enrolled in the following ways:If one of our employees enrolls a product-owning customer, we directly put them in a branch where they can see the appropriate course catalogs for their access level. If a customer self-enrolls, they automatically get dropped into a “free preview” branch, where they can see a few introductory, non-proprietary courses to get started.  In the meantime we vet who they actually are and then move them to the appropriate branch if they are a real paid product owner.  This method lets them get started on their own without having to wait for approval, but prevents a “spy” from self-enrolling and then viewing whatever proprietary courses they want.The problem with this is:  On our login screen, we want to be able to show the wide selection of the courses we offer so we created a bunch of catalogs to put courses in and display them

346
dkraige
Helper I
9 days ago
cchadford1
Contributor II
cchadford1Contributor II
asked in Product Tips & Tricks
Course landing page customisation

Hi, does anyone know how we can customise the new course landing page from this awful blue from when the platform was updated earlier this month?   

292
elamast
Hero I
9 days ago
Davefox
Helper II
DavefoxHelper II
posted in Product Tips & Tricks
ILT multiple events for a yearlong program long explanation before question (crosspost)

Crossposting here and the Champion group.I have been struggling to find a good solution in Docebo for a program we run. We do a biweekly online continuing education series. Students are required to attend or view recorded archives of at least 4 of the 24 events we offer. This year I created an individual ILT for each webinar with a single session and a single event. Then put them all into a learning plan. We discovered a few issues. Enrolling in an ILT ( even through a learning plan) does not enroll the learner in the session. Learners had to still go into the individual  ILT’s to enroll in the sessions before they could attend or get notifications for the sessions.  Once the event had ended, the sessions closed to enrollment. Anyone trying to watch the recording who had not already enrolled in the session could not enroll in the session. We have had to regularly go in and manually enroll people who were already enrolled in the ILT thanks to the learning plan into a session so they c

231
Cindy Moore
Novice III
10 days ago
dwilburn
Guide III
dwilburnGuide III
posted in Product Tips & Tricks
API - Creating Audiences (Groups) in Bulk with Postman

In my instance we use a lot of groups. Our groups break down into several areas; groups for our vendors (to isolate external companies), groups for our internal organizations, and lastly ad hoc groups created by admins and power users for reporting. Due to a recent re-org I needed to create a lot of groups, and this is how I accomplished it in Postman. If you haven’t done so, take the time to go through at least the first two of @Bfarkas Virtual Workshopshttps://community.docebo.com/events?tab=past&type=Virtual%20WorkshopThis will give you a basic understanding of the API and Postman. Many thanks to Brian Farkas on his hard work and everything that he shared that made this so much simpler.I had already created groups manually that matched what I needed. In the API explorer I then pulled list of audiences to get the UUID of one of the groups that matched what I needed to make. For this I used the GET /audiences/v1/audience endpoint.Then I used the UUID from my target audience to get

1244
dwilburn
Guide III
10 days ago
L
LorraineNewcomer
asked in Product Tips & Tricks
Pre-set images on Resume page

Hi all, I have managed to change the course images and thumbnails on a number of courses. When I go into a course it displays fine, and when I first click into a part saved course, however when I come out of the course I get the default pre-set image. Does anyone know how to change this please?  

336
dklinger
Hero III
10 days ago
ckujawski
Contributor III
ckujawskiContributor III
asked in Product Tips & Tricks
Custom Look & Feel on a branch level

Hi all,  I was wondering if there is any option to customise look & feel on a branch level, specifically I’m interested in customising colour scheme or/and header. Have you ever tried doing this? Is there any way of custimising it?I can’t find any useful articles on Docebo Help website. Thank you in advance for any tips.  Thanks,Cezary  

151
JeanetteMcVeigh
Hero II
14 days ago
gstager
Hero III
gstagerHero III
posted in Product Tips & Tricks
Hiding Training Material Tags

The hot topic of auto-tagging and whether or not we like/want them has been discussed before.I am not sure, however, that we have brought up the idea of hiding them yet, though, so I am just gonna leave this right here./** Hide Chapter Tags **/.chapter-tags-wrapper { display: none;}/** End Hide Chapter Tags **/Here is the before Here is the after This is the area right underneath the player within the course.At least now when I forget to go back and delete bad tags - my learners don’t have to shake their heads and wonder about the garbage.As always - continue to test. I will be keeping an eye out for issues that may arise from this mod.Be sure to vote on having the ability to disable auto-tagging if you have not already.Hope this makes someone smile today!

85622
L
14 days ago
JeanetteMcVeigh
Hero II
JeanetteMcVeighHero II
asked in Product Tips & Tricks
Course vs Learning Plan

Hi fellow Docebo geeks!Looking for pros and cons of using courses vs learning plans. I get that LPs are another way to bundle courses (that’s the obvious difference for me), but I struggle trying to explain why one would use one over the other.Has anyone put together a Pro and Con list for each? Admin use, end user experience, reporting, etc.?I have bits and pieces, but wondering what you all think. Thanks in advance.

312
sjennings78
Guide I
16 days ago
H
HannahSNewcomer
asked in Product Tips & Tricks
Is there a way to automatically un-publish a course

Hi Everyone, We are looking into ways to clean up any outdated courses that are currently published. We heard at the Inspire conference in Rome, a user has set up some sort of rule to automatically un-publish a course when it hasn’t been used or may be outdated. I am unable to recall the name of the session, but if anyone can instruct me on how/if this is possible I would appreciate it! Or if you have other methods of doing a deep clean, we are open to any recommendations!  

312
dklinger
Hero III
18 days ago
D
Novice III
dominikacharczukNovice III
asked in Product Tips & Tricks
Landing Page Visual Ideas

Hi, I am currently working on designing the Landing Page for my company’s LMS. I have read through some Community Posts and Knowledge Base articles about best practices and what others are doing in their LMS. I’m a visual person and I would like to see what others’ Landing Pages look like to spark some ideas - something like a Pinterest board. (Obviously I am not planning to copy & paste anyone’s)Would anyone mind sharing what their LMS looks like and maybe a few sentences/bullet points explaining the thought process behind it? I would like to make mine very user friendly and “easy on the eyes” while also keeping it interesting & engaging. Anything helps! Thank you. :) 

1095
D
Novice III
23 days ago
J
Novice III
jenhanNovice III
asked in Product Tips & Tricks
Chatbot?

Has anyone incorporated a chatbot into their platform? 

675
Lena
Helper I
23 days ago
Lucy.blake
Helper II
Lucy.blakeHelper II
asked in Product Tips & Tricks
Link to a specific widget on a page

I was wondering if it was possible to create a link that goes to a specific widget on a page? For example if you are at the top of the page you could click a button and it would take you to the correct section on the page. We have html blocks so in theory I could make a button I’m just not sure how to get the link or if it’s even possible.

37014
J
Novice III
24 days ago
emily.mccarthy
Guide I
emily.mccarthyGuide I
asked in Product Tips & Tricks
Skills - How are you using them?

We are currently working on developing a way to track employee skill development. A large hurdle we are having is Skills in the platform empowers and is controlled by the user rather than from the manager. We do NOT want the user to be able to impact or select there skills. Our goal is to assign skills based on content or even external actions from the platform in order to identify individuals capable of supporting sites and projects. Additionally, we have a goal of this interacting with Workday and maybe even Dynamics in the future.Has anyone been able to achieve employee skill tracking similar to our goal? What has worked for you? What did not work? 

322
Sarah Proctor
Novice III
28 days ago
elamast
Hero I
elamastHero I
posted in Product Tips & Tricks
How to mass delete LOs (November 2024)

I was working on a Make.com workflow to mass delete a particular learning object from all of our courses and ran into a problem with not being able to find an appropriate API endpoint.  Our learning objects are not in the CLOR, and if you try to simulate an admin user (in the UI) making an HTTP GET with an automation solution like Make.com, you run into a problem with that call returning some YES/NO buttons you can’t click (the URL in question is https://www.YOURPLATFORM.com/lms/index.php?r=player/training/axDeleteLo ).So, not wanting to be defeated by a simple button I can’t push without an RPA tool, I found a workaround to share with the community.  It overcomes the lack of an API endpoint for deleting LOs by using the CLOR as an intermediate landing spot, and then cleaning up afterward.Create your automation workflow to gather all the LOs you want to get rid of.  You’re going to need the IdOrg and course_id for each one.  For us that means looping through all the courses with https:

161
KMallette
Hero I
1 month ago
JeanetteMcVeigh
Hero II
JeanetteMcVeighHero II
asked in Product Tips & Tricks
Is there a way to add the user's first name to text in html widget

I would love to bring the user’s first name into an html widget. Anyone know how (assuming it’s even possible)?

1074
hwolfehall
Helper I
1 month ago
I
Contributor I
isteinerContributor I
posted in Product Tips & Tricks
Mandatory vs Elective Course Setting After Creation

We are enhancing the offerings our LMS provides and I have recently taken over managing the LMS. I found that we previously did not have accurate data points in our automated reporting for elective vs mandatory learnings due to previous courses not being given that course setting in the Course Management section. I want to know if anyone has any advice on a way to potentially make this an easier process rather than going through all the courses we have manually and changing the setting in each one? Would save me a lot of time and sanity if so!!!

635
E
Novice III
1 month ago

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