Product Tips & Tricks

 I was able to remove two questions from a course created using the red X. When I go to Test Options and my students still see 12 questions instead of 10 even though the extra 2 questions are blank screens. Snippet below shows that the 12 is greyed out and I cannot change it to 10.  

We currently use the Enrolment Validity Period setting in the course shell for our eLearning courses, which gives new starters six months to complete their training. This works really well for eLearning, but there doesn't seem to be an equivalent setting for ILT courses, which is quite frustrating. For ILT courses, the available option is:"Enable days of validity for this course. Learners will be able to access the course for a limited number of days after the end of the last session in which they are enrolled." I know it's also possible to manage this through a Learning Plan, but when this approach is used, the due date doesn't appear under the Due Date column in My Records > All Courses. Is anyone else experiencing the same issue or frustration? If so, have you found a workaround that provides a visible due date for learners? Thanks in advance for any suggestions.

Hi everyone,We use LinkedIn Learning (LiL) for our optional content, and we're planning to pull select LiL courses directly into Docebo. Our goal is to increase overall engagement across both platforms and ensure we have enough robust content in Docebo to power the Harmony and Companion AI tools (since they aren't very useful without a solid content library).The Challenge: I am struggling with how to sustainably manage this content and keep it up to date.Because LinkedIn constantly updates its content and those updates don’t automatically sync over to Docebo, the maintenance feels daunting. In my experience, to update a LiL course in Docebo, you have to completely archive the old course and build a new one—you can’t just replace the training material as a new version. This is a massive administrative lift and creates a poor, disjointed experience for the learners.Additionally, I want to ensure we don’t accidentally pull in duplicate LiL content over time. I’ve already created a "Vendor

Are there any how-to videos available on uploading new learning courses and creating completion reports?

We are using Enrollment Priority Attributes for some assignments. We would like to know if the attribute designation (e.g., required, mandatory, optional, recommended) that is applied when the course is assigned appears anywhere in records. We know it appears on the home page on the assigned course’s tile, but we would like to see it in a report, or some other place we could pull data from. Perhaps there is an API that would expose it?Thanks!

Join Pax8’s learning technology team as they pull back the curtain on the strategies, tools, and decisions that earned them Docebo’s Inspire Award for Best Customer Education Program. We’ll walk through how they scaled their partner learning experience in Docebo and what they’ll do to enhance their learning experience going forward. Date: July 30, 2026Time: 1-2 pm ETRegister here

We currently use our platform for our internal team as well as for our external customers. I would love to hear any ideas you have on how to promote the NEW items that are being added into your platform. I read someone using a “What’s New” widget on the homepage of their appropriate audiences that points to a channel that you can tag new items to, and then audit it once a month to take older assets out of that channel. I would love other ideas if you have any! Screenshots or examples would be super helpful if you have a process that works well.  Thanks! 

I’m curious how Companion handles spaces that have multiple subdomains or folders/pages within the same domain, because I can’t quite figure out how it works.I’m experimenting with Companion and setting up spaces. One of the things I am trying to do is specify what content is visible for specific areas of a website that is used regularly. This means that I have set up separate spaces for subdomains and folders, however they seem to be overridden by the highest level.Let’s use Docebo instances as an example:Homepages are likely yoururl.docebosaas.com/pages learning content is yoururl.docebosaas.com/learn Admin screens have their own subfolders API browser is yoururl.docebosaas.com/api-browserI was attempting to set up the following:general “how to navigate” courses for most pages yoururl.docebosaas.com/* API-scpecific training linked to the API page: yoururl.docebosaas.com/api-browser/*What I found was:general content successfully appeared across all subfolders ( …/pages, …/setup, …/pag

Hello,I would like the LMS to recognise when users on maternity and remove them from course notification emails/reporting but still want them to have access to the platform.Can anyone help?Thanks! 

Has anyone come up with custom CSS to remove the “load more” button and automatically load all catalogs in a widget when you have more than 4? Is that possible? I tried the code below, but it didn’t work.doc-widget-course-catalog .course-item { display: block !important;}doc-widget-course-catalog .hidden,doc-widget-course-catalog .collapsed { display: block !important;} 

CEU tracking is vital for our organization. We are interested in a way to get CEU’s gained from internally completed courses (this is CEUs gained from the completion of Courses, and Learning Plan’s managed in Docebo). We also want to track CEUs that have been gained by our users via “My Added Learning” which the user adds themselves and often includes CEUs. We need this in one single report, but External training (training added using My Added Learning) is not available in the My Transcript for Learners and can only be generated as two separate reports using User - Courses and User - External Training    We need 1 report that consolidates both pieces of information in lieu of the fact that this is not possible in My Transcript

Need to build engaging training content faster? Join us for a 30-minute deep dive into Docebo Creator. We’ll cover essential Docebo Creator best practices and explore the latest features to help you build and publish high-impact courses in a fraction of the time. Date: June 25, 2026Time: 1-1:30 pm ETRegister here

I need the file name to factor in the date and time of the report run.

Hello all - I would love to learn from this community tips and best practices for creating Assignments and handling related exercise files.Thank you,Rachelle 

Hi all,Is there a way to create more Short Codes to use in notifications. We have a very laid back culture and have an additional field in the User menu called “Known As”  which would be better received by our colleagues within their notifications - - think Hi Lizzy rather than Hi Elizabeth.I think the answer will be no as I think the Short Codes for each notification may be set - but thought it was worth asking you gurus if you knew?!

Does anyone have a solution or work around for this equivalencies scenario? We need to add a new course (A) that covers the topics of two (2) old courses (B&C) which will be ‘archived’ once the new courses is loaded.Therefore, we want to set up a rule to say that if a user has completed the two old courses (B&C) they will automatically be marked as complete for new course A.However, if they have not yet completed courses B and/or C, they will need to complete course A.In other words, Course A is marked as complete only when BOTH Course B and Course C have been complete.

Hi everyone,I have a question regarding styling the login page in Docebo.Is there a way to apply custom UI styling (CSS/HTML changes) to the login page without enabling the Public Catalog?Currently, it seems like most options depend on the Public Catalog being active, but we want to customize the login page while keeping it disabled.Has anyone achieved this or is there any alternative approach?

Hi! I’ve been searching the community for about to years on this topic, and still haven’t found a true workaround. When we upload PDFs into Docebo, we typically add them as assets. Unfortunately, embedded links and navigation DON’T work in assets. I often have a table of contents, embedded videos (also added to Docebo as assets, and linked in the PDF for easy access.) This is a big issue for us, especially since the obvious “download” button has been removed. Learners now have to click the three dots icon, and THEN click download. This is not intuitive at all.  I’d appreciate support, ideas, or a roadmap for when any of these features may change:Can links be clickable within a PDF? Can PDF settings be manually adjusted to choose landscape vs portrait view (right now defaults to a slide setting, which isn’t ideal for all file types.) If links can’t be accessed, can the DOWNLOAD button be made more obvious? Will additional resources (survey from central repository, for example) ever be a

Greetings, team, I am inquiring if there is a way to archive passed sessions, or at least hide them. Right now, the excessive number of sessions available in the course makes it messy for power users to quickly select the session they are looking for. Is there a trick to hiding old sessions or cleaning up the view in the sessions list?Thank you!

Hello DoceboiansI was just wondering what you are using when creating your certificates to make sure your text is appearing correctly on your certificate. As an example, the following code was used:<div style=”width: 1810px; height: 2560px; margin-top: 600px; margin-left: 50px; position: absolute;”><p>[firstname] [lastname]</p><p>[coursename]</p><p>[date_complete format:”d F Y”]</p></div>When looking in the wysiwyg editor this did exactly what we asked of it, however in the certificate preview and certificate download, although it gave the correct information, the text was placed at the top of the screen with no left margin and had moved down only 50px.Has anyone else had similar issues?What did you do to align the text in your certificates with your background image?Any tips you are happy to share?

Docebo’s April release is here, and with it comes a fresh set of updates designed to improve admin efficiency, enhance learner experiences, and expand what your platform can do.But which updates actually matter for your day-to-day?Join eSkillz for this Best Practices Webinar as we break down the April 2026 release into practical, real-world takeaways. We’ll highlight key enhancements, clarify what’s changed, and show you how to start leveraging these updates right away all without digging through pages of release notes.Whether you’re managing content, optimizing workflows, or looking to improve reporting and engagement, this session will help you cut through the noise and focus on what’s actionable.In this session, we’ll cover:The most impactful updates from the April release What’s new vs. what’s improved (and why it matters) How these changes affect admins and learners Tips to quickly adopt new features in your environmentIf you want to stay ahead of the curve and make sure you’re ge

I am trying to automate enrollment to an observation checklist that is scheduled for a specific group.  The issue we are running into is that while the group can be automatically created and the observation checklist can be scheduled, if someone is added to the group via automatic enrollment AFTER the checklist has been scheduled, that user is not automatically added to the observation checklist (or other items, like courses or learning plans, but the pressing issue is the checklist). Has anyone found a way to automatically enroll a new group member to an already scheduled checklist? 

Does anyone use automation rules to help with automatic enrollments? Looking to streamline a process that could get very complicated as new customers onboard.

Hi everyone! I’m looking to update our notification strategy and just wanted to confirm the behavior of 2 notifications.Currently, we have “Learner has yet to complete a course” notification set up for 2, 3, and 4 weeks post training launch. I set a trigger filter for each course that we launch. I also have a notice for Managers that goes out at the 3 week mark as well. I also have notices for “course has expired” for managers and users 1 day and 1 week after, which I’ve been manually adding courses as triggers too (not sure if I need to do this if there’s an expiration date on the course).Course has expired notification: I want to confirm, if I set this one up: I don’t have to set trigger filters and it will go out for all courses that have an expiration date, and not touch a course without an expiration date.  If a user completes the training, they will NOT receive an email.  Digest: Learner Has Yet to Complete a Course: I want to confirm That this will send a single email to a man