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Hello everyone, 

 

I am sure I am just overthinking this, but I am brand new to LMS platforms and I am have no clue if I am doing the Certifications & Retraining right. Outside of the simple course Docebo offers, do you all have any resources I could use? 

 

Thank you in advance!

 

Seth Clark

Hi @Seth Clark have you looked through the knowledge base and Docebo University?

https://help.docebo.com/hc/en-us/articles/360020083240-Managing-the-Certifications-and-Retraining-App

 

There are a few gotchas that you should be aware of:

  1. If someone has a certification already, they must renew through the Renew Now link in My Activities or the [renew_link] shortcode in a notification email.
  2. If someone has a cert already and you associate more courses to the certification (giving other options to renew), those courses won’t be visible to the user when they try to renew.\

Good luck!

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