I’ve heard of people doing this but haven’t seen it. How are you using channels to search and display articles related to company policies and procedures? Our current KB we are struggling with so looking for ideas. We also have google drive and Walkme so any ideas with those tools also welcomed.
talking about managing about 1000 articles.
Can Flow support a search widget into channels with articles?
For documents, you’d typically want to be able to have some kind of a tree-like structure, some control over the order in which documents are presented (most recently edited first is not always the best option), a better preview (in Docebo it’s an image generated from a file, so URLs are not clickable, also it’s first presented in a horizontal window, which is not best for text docs), etc.
We’re using Sharepoint/OneDrive for documents and Confluence for intranet pages (some including documents), and it seems to be a good solution.
Hope this helps.
a hierarchical tree structure for assets would be lovely!
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