Question

WebEx Settings when created via ILT Event

  • 26 January 2022
  • 3 replies
  • 72 views

Userlevel 3

Has anyone found a way to establish defaults for WebEx sessions created by ILT events? For example, we often have attendees that are not as technically proficient struggle with VOIP as the default (and only option) when setup, so we are manually adjusting to allow for dial-ins on the backend (within the WebEx account). As we grow the number of events/sessions, that becomes increasingly manual to administer. And once an event begins, if you realize that step is missed, you can’t adjust in real time.
 

There are a few other things like that which could be helpful to have controls over for WebEx events (notifications, etc.). Wondering what ideas others may have to streamline this sort of thing. 


3 replies

Userlevel 7
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We’re in a similar boat. We’re working on building a template in webex to implement in the LMS. It’s on of the projects in our queue, so I don’t have specifics for you at the moment (and whether it is effective or not), but that’s our plan. 

Userlevel 3

Steven, would love to hear about the outcome of the project as you continue. I’ve made inquiries to WebEx (along with requests to Docebo for enhancements, which is the more logical place for the features to live), but so far no dice. 

We have a similar problem. Is there a way to change the template used by Docebo to schedule sessions in Webex Training so that, under Training Session: Record the session is not marked by default and under Communications: Chat with All attendees is marked by default?

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