Question

Online support walk through

  • 4 April 2024
  • 2 replies
  • 23 views

Userlevel 3
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Hello,

I am reaching out to ask if a virtual walk through support is available rather than always waiting for a support ticket to be filled? I know there are session to enrol in but unfortunateIy am operating on AWST.

Thanks for any feedback.


2 replies

Userlevel 5
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Have you checked out Docebo University? They cover a lot of the general tasks. 

Reporting is mostly about picking the right report and then testing out the settings. Users - Courses or Users - Learning Plans covers most of the activities.

ILT reporting on sessions is always interesting.

What exactly are you trying to do?

Userlevel 7
Badge +7

have you tried the Chat option? they are usually pretty responsive and can transfer the chat to a ticket when needed...we use it for the smaller stuff….

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