Can you deactivate users via contact sync

  • 21 December 2022
  • 1 reply


Can you deactivate users via Salesforce Contact Sync.?

I have mapped the Docebo “Active” field with our salesforce “Contact Active” field and when I run a sync, users who should be deactivated in docebo still have the green checkmark on their status.

I have tried multiple variations of the salesforce “contact active” field - i have tried a checkbox, True or False, Yes or no, AND 0,1 but nothing seems to work. 

1 reply

I was told by the support team that this is not currently possible.
I’ve submitted an idea that you can vote for here to have this feature added to the integration.