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Hi Everyone,

I’m attempting to onboard Docebo to a SAAS solution called IdentityNow. In Postman we needed to pass both the client id / secret and username and password to retrieve the token for API calls. In IdentityNow, we’re able to establish a test connection but we’re unable to pass the token to other API calls in the source leading to a 401 error. Has anyone been able to onboard this source successfully to IdentityNow or other SAAS solutions?

Thank You.

@jyang: To confirm, you’ve setup the API & SSO app in Docebo and connected your Postman environment to Docebo with a 200/success message using the “resource owner password credentials” grant type for the Oauth2 app?

 

You’ll then sending the auth token garnered in Postman to IdentityNow? Can you confirm if you’ve configured IdentityNow to store the token properly and that it is accessible for subsequent API calls?Review the API connector or source settings in IdentityNow to ensure it's configured to attach the token as a header in the API requests.


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