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Hey all, we’re working on a close to real time integration with our HRIS and hit a snag when using the API to create users. It appears the API requires us to set passwords when creating users although we have no desire or need to do so since everyone logs in via SSO. Docebo support confirmed that is working as intended and there is no flag or other mechanism to disable it as a required field.

 

Has anyone else encountered this and if so how did you deal with it? I’m not keen on applying passwords to satisfy the API requirement but I suppose random complex strings could be our only option. 

Hi, if you are using this API, you can set the password but NOT force them to change it (force_change=0)...this will work just fine with SSO. So you can add the password as matter of satisfying the API requirement but users will not need to know it our use it to login via SSO.

 

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