I want to start a discussion around how your organization launched Coach and Share. I’m especially interested to learn more about:
- What your launch plan entailed. Did you use a phased approach?
- What challenges did you face during the implementation period? How did you address these challenges?
- How did you encourage user adoption and interaction in your launch plan? Did you use an internal marketing program or incentivization programs?
- What (if anything) would you have done differently when launching Coach and Share?
Any and all advice is much appreciated!