Question

911! My EE users are now getting blocked from mobile app access. I can get in fine through non-EE.

  • 5 January 2023
  • 4 replies
  • 62 views

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911! My EE users are now getting blocked from go.learn app access. I can get in fine through non-EE in go.learn and branded mobile app.

 

I do know I’ve been getting notifications about docebo being noncompliant with google’s new policies and this may have come around to bite us.

 

Anyone else having these issues?

 

 

 


4 replies

Userlevel 7
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I just tried the unbranded Go.Learn app on a iPhone, to one of my EE branches. No @gmail email address. No SSO. Used a System Admin account.

No issues

Userlevel 7
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Good to know!

I suspected it was the google connection.

Userlevel 7
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Still not resolved. We are working on it.

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Kmalette is trying on iphone; it seems issues are restricted to android.

I can get in to that EE instance without gmail or google SSO. 

 

Other gmail and google sso users who are not in that EE instance seem to not be affected. 

 

This happened mid-morning. Possibly an issue with the latest app?

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