we have a corporate client user who has an apostrophe in her email address. i tried to input that into the email field but the system wouldn’t save it. Is there a workaround for this, I don’t think she can change her corporate email, so I feel like we’re stuck. She is a big influencer and we need to make this work. they have SSO as well, so we can’t use a personal email address.
Apostrophe in user email address
Userlevel 3
Userlevel 7
+6
oof -
Hmm… I have my primary address that I give out but I also have several aliases with my work account that all function the same and simply funnel to the primary inbox.
Userlevel 7
+3
can you try using the html character code for apostrophe and see if the system converts on sending? '
Not sure it will take all those values either but sometimes you can get lucky with that or similar character codes. Otherwise, yeah alias is the best route. I find it amazing they’ve never run into this problem before, would not think it uncommon a problem with systems out there.
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