Hello Docebo friends!
Is anyone using “Archive and Unenroll” rather than “Archive and Re-enroll”? I like the re-enroll function, but I am trying to determine when I might need to archive and unenroll.
I checked KBAs and guides to see if there was clarification when it might be appropriate to archive/unenroll, but this was all I found.
“In the pop-up that opens, set whether you want to archive the active enrollment and re-enroll the user in the same course or unenroll the user after archiving the enrollment. If you select the second option, remember that learners will no longer be able to access the course once their enrollment is archived, but you can possibly re-enroll them manually, or they can self-enroll if the course enrollment policy allows them to do so.”
I might just be completely blanking on this but please let me know if you understand when/why to use Archive and Unenroll.
Thanks!
Ryan