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Automated Security Questions for User Identification??

  • September 12, 2023
  • 2 replies
  • 36 views
clstraining

Hello, we are trying to create a course for a state licensing board that requires the user to answer security questions periodically to ensure that the person taking the course is the one that actually signed up to take the course. Does anyone have any ideas the best way to create and generate automatic security questions based on the learner’s initial registration? Or does anyone have any other thoughts with how we can ensure the learner taking the course is the actual learner (i.e. verify their identity)? Thanks in advance!!

Best answer by lrnlab

Not sure you can achieve that the current functionality...have you looked at using E-Signature? This is like an authenticator app that a user must install and use a code to validate their identity…

might be worth a look:

https://help.docebo.com/hc/en-us/articles/360020125259-Activating-Managing-the-E-Signature-App

 

2 replies

lrnlab
Hero III
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  • lrnlab
  • Hero III
  • Answer
  • September 12, 2023

Not sure you can achieve that the current functionality...have you looked at using E-Signature? This is like an authenticator app that a user must install and use a code to validate their identity…

might be worth a look:

https://help.docebo.com/hc/en-us/articles/360020125259-Activating-Managing-the-E-Signature-App

 

IanMonk
Helper III
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  • IanMonk
  • Helper III
  • September 13, 2023

You cannot do that natively in Docebo; but there are some other alternatives. What are you using to build the course? If you are using Storyline, you could start the course with a slide asking users to answer a few security questions:

  1. What is your favourite colour?
  2. What is your favourite food?
  3. What city were you born in?

You can store the answers within variables:

  1. What is your favourite colour? (SecurityQuestion1)
  2. What is your favourite food? (SecurityQuestion2)
  3. What city were you born in? (SecurityQuestion3)

Then, have set questions throughout the course asking people to answer the questions:

  1. What is your favourite colour? If Answer equals SecurityQuestion1, then pass. If Answer does not equal SecurityQuestion1, then fail.

Depending on the nature of the course or exam, you could also consider a third party proctoring service. 

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