The “Usage Dashboard” change seems to have removed my active users reports and I can’t find them. Do you know where they went?
I’m noticing that too and I can’t find it either.
Hi
They seem to a few more clicks away than before.
I tried that and it gave me an error message.
Oh no. I am sorry to hear that,
The report has changed a lot once you are able download it as well - I’ve raised a ticket about the data not being useful anymore (i.e. no username shown), but there hasn’t been any indication of change yet.
I have to use that report every month, but currently it’s impossible to use with the data it shows.
The process of finding and downloading a deanonymised useage report is now much longer and convoluted. You have to enter your email each time, wait for the email to hit your inbox, over 8 clicks in all to download a simple report that was available as an instant download after a few clicks before.
Furthermore, don’t recall the above MAU reporting changes being communicated during the pre-launch fanfare comms. Now we know why.
The process of finding and downloading a deanonymised useage report is now much longer and convoluted. You have to enter your email each time, wait for the email to hit your inbox, over 8 clicks in all to download a simple report that was available as an instant download after a few clicks before.
Furthermore, don’t recall the above MAU reporting changes being communicated during the pre-launch fanfare comms. Now we know why.
I’m with you. The promise was to improve this area, however, It’s harder for me to see the goodies. :(
Please go upvote this idea ASAP to help get us the old report back. This one is not useful.
Thank you all for your feedback.
We've been monitoring feedback from all channels and have been hard at work to scope a number of improvements to the Usage Dashboard, which we've outlined in this post:
We encourage you to share any additional feedback and questions by replying to this new post.
We'll be closing this post for further comments in order to centralize feedback.
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