Hi @kcmktrn looked at the reports and although it does show how many times something was watched, I do not see any info on how many downloads were done.

Same for CLOR.

Perhaps Support could help with this?

@dklinger @Adam Ballhaussen Not sure if this is your area of expertise but I have seen lots of great responses from both of you. Can you help us out with reporting on downloads? @kcmktrn is looking at file repository downloads and I am looking for channel asset downloads. I found views in a report but didn’t see downloads. 

@dianex.gomez - thank you for the shout out….but I would be just learning in this case.

I dp know that the system supports google analytics - I am curious if one of those analytics help to point out downloads.

@erin.brisson Can you or anyone at Docebo help here? We are sharing assets with our community via file repository and/or channels. We want to know if the assets are being downloaded (and presumably used as intended) or just viewed and dismissed. 

Hi @dianex.gomez. Docebo doesn’t currently support the ability to report on asset downloads, only asset views (as others have shared in this thread). You also cannot report on downloads in the file repository widget.

One option I’ve used successfully in the past is to use trackable links via a marketing automation platform like Hubspot or Pardot. These platforms give you the option to create unique trackable URLs that allow you report on the number of times they’ve been clicked. You could host your content via one of these platforms and report on the number of clicks (downloads) there.

Here are some links to documentation for trackable URLs in Hubspot and Pardot:

• Create Tracking URLs (Hubspot)
• Track Link Clicks (Pardot)

Alternatively, if it’s important for you to track which learners have downloaded certain files, I recommend adding the files as File training materials to a course. Learners will be required to download the training material in order to complete the course, and you’ll be able to report on which learners have downloaded the files.

You can learn more about this in the Marking Training Material as Complete knowledge article

@Adam Ballhaussen Thanks for the answer and the suggestions. 

It’s been a year with no updated to this. This is a simple request/need. The advice of adding it to a course is not acceptable, as not everything is included in a course - nor should it be.

I don’t have high hopes this issue will be resolved, but adding my comments.

Hi. 

We had links to a different product that is being shut down.

The links didn’t appear on every course only on those relevant to the other product.

Since we are unable to run a report on what is in the File repository we will have to check every course for a link to remove it so that there are no dead links. 

We can’t even seem to do an API to find the links either - unless someone has an idea.

A report on this area would be very useful - since you can report on every other area, why not this area?

You are right, not every course has the same documents so there is no point in putting them into the Central Repository.

I think you are right though, that we are going to wait a while for this report to appear.

Thank you