Anyone else having issues with only a few catalogs displaying? Not sure what happened between yesterday and today but a small portion of catalogs is displaying and the rest are not visible. Nothing has change on our end to have caused this.
Catalogs Not Displaying
Userlevel 3
Hello,
We have the same issue (since only a few hours ago as well). Seems to be the catalog widget only displaying 4 catalogs max (before all catalogs added the the widget were loading)…
Userlevel 7
+3
We have the same issue. Only 4 catalogs showing. Hopefully this will be fixed soon.
Userlevel 7
+3
I’ve logged a ticket with support. Apparently the development team have identified the issue and are investigating.
Userlevel 7
+7
following
omggg! Glad to see this post! Spend the last hour trying to fix it - sent a support ticket to Docebo also, hopefully it’ll be fixed soon!
Userlevel 7
+3
Here’s the latest update from support:
I just wanted to update you that the code fix for this ticket has been merged for the next release. This release is expected on: 2024-01-17
Userlevel 7
+3
I was wondering if anyone has done anything to alert their learners to this issue. Traffic should be pretty light over the holiday season, so I think it might be best to let it fly under the radar for now.
Userlevel 7
+3
Just heard from our CSM that the issue has been escalated and the development team is working on a hot fix that will hopefully be ready very early next year.
it looks like it has been fixed!!
I was wondering if this issue is still happening in the mobile app for anyone else? We’ve loaded new catalogs and they display in the desktop but not the mobile app.
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