We’ve been a customer for about a year and a half now, and bought Discover, Coach, and Share from the start, but it never really got off the ground. We couldn’t get buy in from Experts from leaders and SMEs who are already overburdened and didn’t have time to spare. While we like that we can share additional links and resources, we really haven’t been using the commentary or questions.
My CSM has told us that even if we drop the DCS module that we will retain our ability to have Channels and share things to them. We’ll just lose Playlists, Experts, and Questions, which we’re not really using anyway. At Inspire last year, the only thing they showed others using it for were things that our company will 100% not adopt (like people uploading Halloween costume contest posts and things of that nature.)
How do your teams utilize Discover, Coach, and Share in a meaningful way? What are you using it for? Do you see benefit for it on your teams? I’m curious what others are using it for because we’re probably dropping it at our contract renewal unless we figure out something groundbreaking to do with it.
