Docebo's Go Learn App and Branded Mobile App

colin.schott
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Let’s talk about the Go Learn and Branded Mobile App! I can answer your questions and product functionality questions.

 

Colin Schott

33 replies

C

Hi Colin, 

With the app, can a user purcahses courses?

Thanks

Colin

colin.schott
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Userlevel 3

@colinfarrelly88  Currently within the Apple Store the Branded and Go.Learn Apps do not support courses being purchased. Learners can purchase courses on the desktop and access/complete purchased courses on the App.

Colin Schott
C

@colin.schott thank you so much for the quick reply, our issue is people come to our site to buy a course and then they are prompted to downlaod an app, they download the app thinking they will now be able to buy the course when they cant, its a litte annoying. Do you reckon mobile phones would work ok without the app?

Thanks

Colin

colin.schott
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Userlevel 3

@colinfarrelly88 Using the Safari/Chrome browser to go directly into your platform would work as it is not part of the App.

Colin Schott
C

@colin.schott  While users buying courses is a small part of our area, users are mainly enrolled into courses by us and do not have to buy courses,  they too would use their phone for doing courses.Would gettitng rid of mobile app and use safari or chrome instead,  affect the quality, user functions, tracking and course completions?

Thanks

Colin

colin.schott
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Userlevel 3

@colinfarrelly88 Nothing that we have reported nor would we expect to have a difference between the two?

Colin Schott
C

@colin.schott oh great we might get rid of the app then so, but if this is the case what is the benefit of the app if its a littel annoying for theuser to download, find url  and log into? Also thank you so much for your quick response and help

L
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Userlevel 4
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@lhubbard  I was not clear on the Google Analytics piece. This does require the use of Firebase; however you would need to purchase the branded mobile app in order to use Firebase with your branded mobile app. Also you would need to gain access to Google Big Query, to aggregate your desktop population and your mobile population. I believe Google will charge you for this access. That would allow you to accomplish your requirement. From an out of the box perspective the Custom reports for User-Courses does have three fields that you can access: % of training material from the mobile app,   Time in training material from Mobile App, and Training Material access from Mobile App. This could provide you with some data to evaluate your mobile usage.

Hi @colin.schott , 

 

Loving that I can have some analytics from the courses and this is really useful. I was wondering if there was any way to tell if someone has accessed an asset from the mobile site?

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