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Docebo TLS/SSL certifacte issue - could not create SSL/TLS secure channel

  • 17 February 2023
  • 1 reply
  • 90 views

For release "February 2023: Mid-Month Release"

I'd like to know whether there are some changes to certificate. We suddenly ran into errors after 2/16 when calling Docebo API. We consulted with our server team, It seems Docebo allows TLS 1.2 and above connection and requests cipher suites ‘TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384’ or ‘TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256’ to shake hand with client.  The two cipher suites doesn't exist in our server. But it worked well before 2/16. so I'd like to get more support from Docebo.

 

Thank you!

1 reply

J

Same issue here - on an (albeit old, but not out of support) server OS. We’ll “simply” upgrade the OS - that was due before October this year anyway - which will also fix the cipher suite issue.

However, it would be nice, in terms of not having end users coming at us with pitchforks, if Docebo actually communicated changes like these before implementing them.

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