Hello wise Docebo community members,
We are redesigning our homepage and would like to know how our users interact with the homepage widgets. I can’t find a way to get that data. Any tips or tricks y’all can share?
Thanks in advance!
Best Answer
Get Data on User's Interactions on Homepage & Widgets
+3Best answer by smallc
Thank you,
“Google Analytics is supported, and while it wouldn’t offer heatmap analysis, you could potentially use it to figure out how many people reach a page through specific widget paths via hard-coding URL parameters.”
I think this is the key!
I also like the idea of using a Chrome extension with a focus group. We run focus groups yearly, so that’s a fabulous idea.
Thanks again!
Do you mean like a sort of website heatmap analysis, à la Hotjar? To my knowledge that would require Docebo to support custom Javascript (or for you to find a way to inject custom Javascript despite it not being supported).
The only (hypothetical) workaround I can think of is if you can find something like Hotjar in the form of a Chrome Extension. It would require that the user installs the extension, of course, which means you’d only ever have a sample of your actual audience, but perhaps you could create an internal testing group for this purpose (assuming such a browser extension exists in the first place; I haven’t found one but I didn’t spend much time searching).
(Of course, Google Analytics is supported, and while it wouldn’t offer heatmap analysis, you could potentially use it to figure out how many people reach a page through specific widget paths via hard-coding URL parameters. But it only really works for custom widgets, I suppose, or maybe HTML widgets. Not catalogs or channels or course and learning plans. 😔)
+3Thank you,
“Google Analytics is supported, and while it wouldn’t offer heatmap analysis, you could potentially use it to figure out how many people reach a page through specific widget paths via hard-coding URL parameters.”
I think this is the key!
I also like the idea of using a Chrome extension with a focus group. We run focus groups yearly, so that’s a fabulous idea.
Thanks again!
Catherine Small
Happy if I could help at all,
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