Hello wise Docebo community members,
We are redesigning our homepage and would like to know how our users interact with the homepage widgets. I can’t find a way to get that data. Any tips or tricks y’all can share?
Thanks in advance!
Hello wise Docebo community members,
We are redesigning our homepage and would like to know how our users interact with the homepage widgets. I can’t find a way to get that data. Any tips or tricks y’all can share?
Thanks in advance!
Do you mean like a sort of website heatmap analysis, à la Hotjar? To my knowledge that would require Docebo to support custom Javascript (or for you to find a way to inject custom Javascript despite it not being supported).
The only (hypothetical) workaround I can think of is if you can find something like Hotjar in the form of a Chrome Extension. It would require that the user installs the extension, of course, which means you’d only ever have a sample of your actual audience, but perhaps you could create an internal testing group for this purpose (assuming such a browser extension exists in the first place; I haven’t found one but I didn’t spend much time searching).
(Of course, Google Analytics is supported, and while it wouldn’t offer heatmap analysis, you could potentially use it to figure out how many people reach a page through specific widget paths via hard-coding URL parameters. But it only really works for custom widgets, I suppose, or maybe HTML widgets. Not catalogs or channels or course and learning plans. )
Thank you,
“Google Analytics is supported, and while it wouldn’t offer heatmap analysis, you could potentially use it to figure out how many people reach a page through specific widget paths via hard-coding URL parameters.”
I think this is the key!
I also like the idea of using a Chrome extension with a focus group. We run focus groups yearly, so that’s a fabulous idea.
Thanks again!
Happy if I could help at all,
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