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Hi all, we have a course that is being marked as complete even when the criteria in the SCORM file are not met. 

In the SCORM, a passing grade of 100% is required. Exported with Docebo’s recommended settings (SCORM 2004, 2nd ed, tracking based on quiz results, complete/incomplete). In Docebo, I selected the “End Object Marker” button to say mark as complete when this object is complete.

The problem is that some people are getting 90% on the quiz and still being marked as complete in Docebo. Should the end object marker not be set? Any ideas on why this might be?

a couple points for you…

The proper SCORM version is 2004 3rd Edition, not 2nd (maybe it’s a typo above??)

As for the course marking complete, you should probably recheck your content settings via your authoring tool and you may need to republish the content if you make any changes. If Docebo is not tracking completion the moment the course is launched, it’s likely reading your SCORM package correctly so the issue is probably either with the SCORM version or your actual SCORM package settings and options.

You can test your package on SCORM Cloud to check the behaviour outside of Docebo

Hope this helps

I uploaded a 1.2 version after checking previous similar courses. Maybe that will fix it?

This is what I find most interesting, that somehow, people can get a “completed” with a score of 0, while others are “in progress” with a score of 70 or 90. How would this even happen?

 

@ChrisBurton this can happen if the user launches the content after they completed...perhaps check the detailed user stats to se of that is the case...you might see more questions answered than is in your test which would indicate they started anew.

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