Best Answer

How to get rid of the VAT field in Docebo ecommerce?

  • 13 March 2023
  • 2 replies
  • 73 views
J
Userlevel 1
Badge

Our Docebo ecommerce asks for a VAT number. As we only deal within the States this just leaves our customers confused. How do we get rid of the VAT field?

icon

Best answer by Annarose.Peterson 13 March 2023, 18:29

View original

2 replies

Annarose.Peterson
Rank
Userlevel 7
Badge +5

@Jfarnlof , we used the Localization tool and renamed the label to be the “Billing Contact Name” so that users can put in a name for billing if it isn’t their own accounts. 

Here are the items we updated on the Localization tool:

 

But we are not currently using an interfaced e-commerce tool (for example Authorize.net). We are only using wire transfer right now.  So I am not sure if there would be impact to changing that field if you were using some external integrated tool. 

Annarose Peterson (She/Her)
J
Userlevel 1
Badge

Thank you, you’re brilliant! I didn’t think of using the Localization tool. We can at least change to name to something more descriptive like “VAT number if purchasing outside of US”.

Reply


Terms & ConditionsCookie settings