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How to view audit trail when downloading user profiles

  • 28 February 2024
  • 4 replies
  • 35 views

Hi,

 

Is there a way to view the audit trail when someone downloads user profile information?

Thanks.

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Best answer by lrnlab 29 February 2024, 15:46

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Userlevel 7
Badge +7

Are you asking about when a user downloads their own transcript? I do not see any such options in the filters.

 

Sorry about the confusion.  Due to privacy laws, I, as an admin, would like to monitor if someone has downloaded other people's profiles(email, phone number, etc.).

Userlevel 7
Badge +7

Even with the recent updates to the audit app, I do not see filters that would include such information. Thus anyone with access to view or edit user profiles could potentially copy it. 

Now you can opt to NOT display your additional fields to PUs by setting the Branch Field Visibility. If you deselect all fields, the PU willingly be able to see the main fields on the profile. 

have a look this KB article:

https://help.docebo.com/hc/en-us/articles/360020125379-Creating-and-Managing-User-Additional-Fields#h_01HQK22KP06YN3J3MB5G9AHW56

it’s done in 1 parts; the Advanced Settings + the Branch settings

Thank you Irnlab.

It is not exactly what our compliance team is asking for but I think we may at least reduce risk.

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