Hello, all.
Wondering if anyone has noticed, or has a solution, for the problem I just noticed today with CSV certification imports. I learned that when I’ve been doing my mass imports of the certifications, the issue and expiration dates have been imported incorrectly by 1 day. If I do the certification manually (for instance, only 1-2 people need it and CSV creation isn’t worth the time), the dates are correct.
I’ve imported about 40 certifications for our “coaching certification” by CSV. All have had various dates of when they were certified, which have been included in the CSV.
However, if I have Employee ABC with certification on 8/11/2022 in the file, after import, Docebo shows 8/10/2022 for the issue date (and 8/10/2024 as the expiration). I am baffled why it would change the date by 1 day for each.
As a note, there have been no issues with the imports. The formats are correct. The codes are correct. The report shows 0 errors after it processes. If I enter the information manually, the dates I select are maintained.