Background:
The last two weeks, our instructors have been reporting that the are receiving a 403 error when trying to access their courses. Our instructors are usually accessing courses from a calendar widget on their home page. Alternatively, we provide the URL to the course. Regardless of the method in which they access the training, they will get the 403 error. Our current workaround is to have the users go back to their home page and access the course again. In some cases, instructors are having to repeat this three times before they can access their training.
We have tested using the My Current Tasks widget to have instructors access training, but ILTs will disappear from that widget once the training has begun (for example, if it is a 5-day training, the ILT will not be available on that widget for Day 2 of the training).
My first thought as a workaround was to have them use an enrollment link - but we don’t want the instructors enrolled onto the roster.
I’m trying to think of other work arounds, any one else experiencing this, or have any other workaround ideas to getting our instructors into the courses?
Best answer by steveninfinger
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