Has anyone else experienced issues with mass enrolling users into a Learning Plan and having a large portion of the users not getting enrolled into the courses within that plan? I just enrolled ALL of our employees (2000+) into a compliance course learning plan that contains 3 courses. It showed all users were enrolled in the plan, but when I looked at the individual courses, only about 1000 were enrolled into each course (same number for each of the 3 courses). I was able to go into each course (thankfully it was only 3!) and enroll everyone from there.
To go along with this, we also have a notification that should have gone out upon enrollment into that Learning Plan. When we tested with a small handful of users, the enrollments and notifications worked perfectly. But I have had a lot of people saying they never received the notification (which contained all the info and instructions about the required courses) when we did the mass enrollment. I am wondering if those that did not get it were those that, for whatever reason, didn’t get enrolled into the courses correctly.
Best answer by Baskaran venugopalView original