Managers enroll team members in courses

  • 9 August 2023
  • 7 replies
  • 75 views

Userlevel 4
Badge +2

Hi! I can’t find how to allow managers to enroll team members to a course in a catalog that both the manager and employee have access to. It is not showing on the options of courses under my team > enroll to courses. I tried looking it up in the knowledge base as well. Am I missing a step?

 

thanks all!


7 replies

Userlevel 7
Badge +7

you have to click the ellipsis on the card

 

Userlevel 4
Badge +2

Hi @lrnlab yes I did navigate there, but the course is not populating as an option here.
 

 

Userlevel 7
Badge +7

if the user its already assigned it will not appear in the list...did you check that?

Userlevel 4
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Yes, they are not assigned the course. There are many missing from this list.

Userlevel 7
Badge +7

and the courses are published? if yes, then I would suggest you log a ticket. Did you check your manager settings under Advanced Settings?

https://help.docebo.com/hc/en-us/articles/360020082000-Setting-Up-My-Team-as-a-Superadmin

maybe this can help

Userlevel 4
Badge +2

@lrnlab Oh I forgot there were certain catalog permissions in advanced settings, thank you!

Userlevel 7
Badge +7

did that work?

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