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New Export Course Data feature: not receiving report

  • January 26, 2023
  • 3 replies
  • 89 views

Hello!

I’m wondering if anyone is having the same issue. Docebo just released a new feature in which you can export data from multiple courses (amazing!). I went through the whole selection process and received a message at the bottom saying that my report may take some time to process and I should receive an email once it’s done. I did this on Tuesday and still haven’t received a report (two days later). I’ve checked my spam/junk folder, still nothing. 

Best answer by lrnlab

did you also check the background jobs? 

3 replies

lrnlab
Hero III
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  • Hero III
  • Answer
  • January 26, 2023

did you also check the background jobs? 


  • Author
  • Newcomer
  • January 26, 2023

Oh! I see them there and can download them. Thanks for your help!


I had a similar issue, AND could not access the report from the background jobs page. I had to ask Support to send me the report.