By code do you mean the content in the WYSIWYG box or something different? If you return, you have to select the language first, then the WYSIWYG re-fills with the current message. Its super confusing until you know.

@Bfarkas 

Yes, it’s the WYSIWYG box. I’ve been using these four emails below for 8 months now and just clicking right into the filter/groups to add my cohort, then saving. I’ve never had a problem until today, where I saw it save and the second it saved it wiped out my code. 

As an experiment, I even started right from the beginning (code was visible), then clicked NEXT and added my filter/groups and after saving , the code still disappeared. 

Then I tried clicking into the code/beginning, copied the code already there and re-pasted it into the same spot, proceeded along added the filter/group and the code stayed. 
 

 Yes, it’s the WYSIWYG box. I’ve been using these four emails below for 8 months now and just clicking right into the filter/groups to add my cohort, then saving. I’ve never had a problem until today, where I saw it save and the second it saved it wiped out my code. 

As an experiment, I even started right from the beginning (code was visible), then clicked NEXT and added my filter/groups and after saving , the code still disappeared. 

Then I tried clicking into the code/beginning, copied the code already there and re-pasted it into the same spot, proceeded along added the filter/group and the code stayed. 

Oh, ok so you mean the actual code value of the message, not the WYSIWYG box. That is strange. I just did the process on a couple and it held up fine on them all. Long shot guess, you don’t happen to have any type of auto-fill for like a password or anything else on and it happens to be wiping out the field or something similar? 

Otherwise, sounds like a glitch somewhere on your environment so might want to open a ticket about it.

@Bfarkas No odd auto-fill or passwords. I’d created a whole host of emails 8+months ago and simple add the new cohort info almost on a daily basis. I’ll open a ticket. 

We are experiencing the same issue but only with a few of the Learner completed a course notifications?

@Nicole Thank  you for submitting a ticket. Any response from it?

Strangely, I was editing our Learner completed a course notification and noticed my code was no longer there.  I was sure I had added a code, but figured it didn’t save it correctly. LOL 

@Annarose.Peterson  Right? from the corner of my eye, I saw something disappear, then it was like, hey! What’s happening?
@Scott Foster no word yet, but I’ll be sure to update this thread when I hear back. 

@Bfarkas @Scott Foster @Annarose.Peterson 

Hi everyone, 

I just learned that the development team is on it and a fix is projected to release tomorrow (Wednesday). 

Thanks, Nicole

Thanks for the update Nicole, gotta love these weird quirks, I keep trying to make it happen now and feel left out :)

I re-added a code last night and it was still there this morning so maybe they “went ahead and fixed the glitch”?

HAHA!

Hi eveyrone, @Bfarkas @Annarose.Peterson @Scott Foster 

I received an email to say that the bug has been fixed, I also built a few programs this morning with notifications and everything is running smoothly again. 

Have a good one!

@Scott Foster 

Thank you for following up @Nicole!!