Interested to know if anyone has come across this issue…
We have 2 power users under the same sub domain with exactly the same PU role, yet when each of them visit the notification page, they do not see the same ones. Sometimes they see very few and then mysteriously the next time they visit the page, they can see more but not all.
I have logged tickets on this and was explained that when a super created notifications for someone in a sub domain, the super needed to be logged in under that sub domain...I thought, great! that should solve it; unfortunately it did not...we could never figure out why some appeared to the PU while others did not so as a workaround, I needed to impersonate the PU before creating the notifications to make sure they could see them but didn't solve the issue as the other PU with the same permissions still cannot see 3 of them…
Would love to hear your thoughts on this and whether anyone has managed to find the root cause of this.
Thank you!!