Notifications for New Users Created Via User Sync

  • 23 January 2023
  • 0 replies

Userlevel 3

Hello, we create our new users via user sync for external users and via the nightly CSV import for internal users.  (salesforce integration)

We would like to send a Welcome to Our Company email directly from the LMS when a new internal user is created via the nightly CSV import process.  The notification option:  “User has been created (by administrator” which "Triggers when a Superadmin creates a new user account." works well when I do it manually for both the internal and external groups get different emails. 


What I am trying to figure out: Can we use the automated user creation notification when we are using the out of the box integration with Salesforce to create new users. to send the users that are created automatically the notification?  And if not, is there another notification that would work in this case? 

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