Question

PDFs being renamed with random characters

  • 17 September 2023
  • 1 reply
  • 21 views

Userlevel 2
Badge +1

Up until recently we have been able to re-version pdfs in the central repository with the similar (if not the same) titles but recently all the new versions have been replacing the titles with random characters and I cannot figure out why. I’ve reported this to Docebo support but not heard back for nearly a month now and I’ve tried everything from renaming the file, going into the pdf properties and changing the document title, and this happens even when I replace the first version.

Has anyone been able to figure out why this is happening?

Here’s an example below! 

 


1 reply

Userlevel 7
Badge +8

Can only assume this a database thing like ti does for images you upload. Assets re automatically given a random file name to ensure they names are unique...but that’s my guess.

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