I need help or suggestions on a problem we are encountering:
Here is a little background - All of our courses (both e-learning and VILT) require payment. We do allow our clients to purchase subscription licenses so that users can enroll into e-learning courses for free. But all of our VILT courses require payment no matter what. Also, each of our client groups have a power user that has certain permissions to help manage their own users. We normally allow our power users to enroll their users who have subscription licenses into e-learning courses, which is fine, since they have purchased the course through the subscription. Since the ILTs require payment, only end users should be able to enroll into them after they complete the purchase process. We want power users to still be able to see the courses, so that they can pull reports on those courses if they need to.
Today we noticed that one of our power users was able to enroll people into an ILT course that requires payment, but the people were not enrolled into a session. I checked our power user permissions to see how to can keep the power user from enrolling into the ILT all together, and we have the permissions for Classroom sessions and Webinar sessions set to “View” only. Which would make sense that a power user could view the sessions, but they could not enroll someone into them. Unfortunately, it doesn’t look like those permissions restrict enrollment to the ILT course (instead the user is kind of stuck in the course with no session). The other downside is users who are enrolled into the course but no session are not placed onto any waitlist, so monitoring waitlists won’t catch any of these ILT enrollments.
Has anyone else encountered this? Does anyone have any ideas around how to allow Power users to still be able to view the course/sessions but not enroll users into the course at all?
Best answer by lrnlabView original