Is anybody else having this problem? I can upload recordings if I switch back to the current course player page, but if I’m in preview mode for the new player page, once I pick a file to upload for an ILT recording it just spins and spins indefinitely and never does anything. Highly frustrating as I’m trying to use the preview mode as much as possible to familiarize myself with all its features and issues before switching our organization over to it, but every time I do an ILT I have to switch back to the old version to upload the recording.
Recording upload not working for ILTs in new course player
Userlevel 3
+1
Anybody else having an issue with this? This is the only thing stopping us from going ahead and updating all our learners to the new course player page.
Userlevel 3
+1
We have multiple monthly webinars, so I tested this again today. Still no joy. ILT recording uploads do not work in the new course player.
Userlevel 4
+3
This is problematic have you heard from anyone
Userlevel 3
+1
The issue seems to have been resolved and uploads now work, although so far the UI is still misleading; it shows no progress as an upload is occuring, and appears to be stalled, but if you wait long enough then suddenly it will be complete.
Reply
Log in to Docebo Community
Enter your email address or username and password below to log in to Docebo Community. No account yet? Create an account
Docebo Employee Login
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.