Hello everyone!
I have a quick question about certifications: I created a new certification today and attached it to an existing course, and I noticed that the certification was not awarded to people who had completed the course before I attached it.
Is this expected behaviour? Is there a way to award the certification to everyone who has completed the course, regardless of when they completed it?
Thanks to everyone here - I’ve learned so much from this community!
Best answer by nick.tosto
Certifications don’t automatically apply retroactively but there is an option to import certification records in bulk via CSV:
I would generate a Users-Courses report filtered to show only the users who have completed the certification course and use that as the basis for my CSV file to import historical certifications.
Certifications don’t automatically apply retroactively but there is an option to import certification records in bulk via CSV:
I would generate a Users-Courses report filtered to show only the users who have completed the certification course and use that as the basis for my CSV file to import historical certifications.
+2I had the same question, and figured this would be the only way to do it currently. Bit of a pain but will need to do this now. Thanks for clarifying this.
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