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Question

Sandbox email

  • November 1, 2024
  • 3 replies
  • 46 views

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hello all

I am playing in our sandbox as I am experimenting with course forums and setting up SMEs to receive notifications that colleagues have posted either a comment, discussion or thread but it is displaying errors around the email recipients. 

I have enrolled myself an instructor in a test course and enrolled the test.create user as a participant.  The email I added in the notification is our orgs training email used in the production site.  Before I completely do a deep dive would the email/notification function not work in the sandbox and I would perhaps be better creating a test course in the live?

3 replies

lrnlab
Hero III
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  • Hero III
  • November 1, 2024

Can you provide more detail about what the errors are?


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  • Author
  • Influencer III
  • November 6, 2024

Hi @lrnlab - no errors as yet.  Just wondering if notifications will work from the Sandbox.  I recall the CSM saying something to that effect, but it was ages ago and maybe with new updates that no longer is the case?


lrnlab
Hero III
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  • Hero III
  • November 6, 2024

We test the all the time from our sandbox...Just make sure your Domain Management app is set up, especially the sender email domain tab.