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Is there a way to create a notification sent to power users when a survey has been submitted by a learner?

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@jordanbronenkamp1994 @JHill1 here’s what I found:

  • if using the built-in survey training material and its set as the end object marker in the course, it could activate the ‘Learner completed a course’ notification event, set the recipient to Power Users, then that would trigger the notification to the PUs upon course completion. Note: the PUs would need to either run the Report in Course Management or use the "Surveys-Individual Answers" custom report in New Reports to view the survey response as the notification won't include the feedback.
    • this could also work with the ‘Session completed’ or ‘Learning plan completed’ notification events
  • an alternative, more complicated way, would be to set up a Webhook notification to a middleware (like Zapier or Docebo Connect) to then catch the payload and leverage that data to send a notification and email with another service.
    • we do not have a trigger solely based on Survey submissions so it would still require the need to log into the platform at a course level to review the submitted answers (as long as they have that level of permission at the course level).

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