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Turn off "Force PW Reset with first login" just for a branch

  • September 29, 2021
  • 2 replies
  • 141 views
dklinger
Hero III
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Hi - with a series of small golives, I will be turning on a branch to be supported by the SSO.

 

Yay. So thats great. BUT on the other hand, a few people have run into a pw reset dialog with their first login….which doesnt make great sense. Is there a way to disable that step for an entire branch for many users that were already created????

Someone has to have just lived through this….

Best answer by lrnlab

Hi @dklinger although there is no setting or option to turn this OFF at the Branch level, you can run a user import and update all profiles at once. There is an option in the import where you can turn it off OR, add a column in your import called, “Force PW” and set the value to “0” (zero). This will disable the password reset option on all profiles in your upload.

TIP: you don't need to include all user fields in your import...you can just have the username (primary key) and the “force PW” column.

NOTE: It should work but not sure if the import would also want a password column so you should test this with a test ID first.

    2 replies

    lrnlab
    Hero III
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    • lrnlab
    • Hero III
    • Answer
    • September 29, 2021

    Hi @dklinger although there is no setting or option to turn this OFF at the Branch level, you can run a user import and update all profiles at once. There is an option in the import where you can turn it off OR, add a column in your import called, “Force PW” and set the value to “0” (zero). This will disable the password reset option on all profiles in your upload.

    TIP: you don't need to include all user fields in your import...you can just have the username (primary key) and the “force PW” column.

    NOTE: It should work but not sure if the import would also want a password column so you should test this with a test ID first.

    pmo
    S
    pmo
    Docebian
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    • pmo
    • Docebian
    • October 6, 2021

    Hi @dklinger although there is no setting or option to turn this OFF at the Branch level, you can run a user import and update all profiles at once. There is an option in the import where you can turn it off OR, add a column in your import called, “Force PW” and set the value to “0” (zero). This will disable the password reset option on all profiles in your upload.

    TIP: you don't need to include all user fields in your import...you can just have the username (primary key) and the “force PW” column.

    NOTE: It should work but not sure if the import would also want a password column so you should test this with a test ID first.



    Great answer! This should work as Irnlab has explained.

    S
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