Hi guys,
I have a set of recordings in mp4 files I would like to upload to Docebo and I keep getting the error:
This video has been created with a codec that is not supported.
Based upon this document and comparing my file codec information from the SS below I am using H264 for video and ACC for audio.
Do you have an idea what is bothering Docebo?
![](https://uploads-eu-west-1.insided.com/docebosuccess-en/attachment/13445eb0-4e43-41de-ad59-a3350924ca4d.png)
Cheers,
George
Best answer by GeorgeK
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