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Unexpected duplicated notifications triggering

  • February 8, 2022
  • 2 replies
  • 77 views

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Has anybody experienced duplicate notifications firing out?  We are testing at the moment at the certificate expiring message has sent out twice per user.

Best answer by KTJD

This is one for me to admit user error.  I had 2 user accounts both set as SuperAdmin.  The notifications were set to send to SuperAdmin hence why I had one email for each account.  So totally my fault and not the system :(

2 replies

gstager
Hero III
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  • Hero III
  • February 8, 2022

I have experienced duplicates if I make any modifications to the email too quickly without disabling the notification first.


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  • Author
  • Helper II
  • Answer
  • February 9, 2022

This is one for me to admit user error.  I had 2 user accounts both set as SuperAdmin.  The notifications were set to send to SuperAdmin hence why I had one email for each account.  So totally my fault and not the system :(