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I’ve checked my links, and they are correct. I don’t find any settings that allow or block access to the external urls. For all the links I put in the HTML training materials, I got the error as in the image attached. The links work fine if they are in the description box under the VIDEO training materials. This greatly influence the presentation and layout of the course content, as I want to put the related articles in one place after each module. Can someone please help?

 

 

Hello!

Did you ever get this to work for you? I am having the same issue..


@xzbdn - I am having the same issue.  I’ve even added the domain to the Admin>Advanced Settings area and still get the refused to connect message.  Did you get an update on this?

 

Not sure what the point of an HTML training material is, if it doesn’t connect.


Has anyone figured out a solution to this? I am facing the same issue :(
If you right-click the link and select ‘Open link in new tab’ it works fine, but no user will think to do that...


To get links to external locations to work just by clicking on them you need the following two criteria.

  • The URL’s href has to start with http:// OR https://.
  • Add target=”blank” after the href.

The following is an example of how this appears in HTML for a link sending someone to the Internet Movie Database. (red added here to highlight the parts mentioned above)

<a href="https://www.imdb.com/" target="blank">Internet Movie Database</a>

 

The http:// and https:// let the browser know that the link is to an external website. Otherwise, a browser will treat a URL that only starts with www as a page or directory in the current site.

target=”blank” tells the browser to open a new tab for the specified URL. There are a few different targets that can be specified, as detailed in the table below, but “blank” is the only one that takes you to the specified URL in a new tab so that the course the learner is going through remains active in the original tab. If you wanted, you could use the ‘parent’ or ‘top’ target, but that navigates you away from Docebo in the active tab which then requires the learner to manually navigate back to Docebo and the course they were in.

TARGET RESULT OF CLICKING LINK
default no change
blank opens link in new tab
new no change
parent takes learner to URL in current tab
self no change
top takes learner to URL in current tab

 


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