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We’ve recently migrated to Docebo, and while we’re excited to upgrade our user experience in many areas, it feels like Zoom V3 may present a few challenges…

 

Our company is a public accounting firm, so continuing education is highly-regulated by a governing body. That body requires at least three poll questions for every 50 minutes of training. We have some all-day training courses that have in excess of 20 polls. We have a universal Zoom account dedicated to our training team, and have set up meeting templates for each course that includes the polls so that we don’t have to manually add them to every Zoom meeting.

 

It looks like with the V3 integration, in order to use a meeting template, we have to create the template at the organizational account level of Zoom. And, after testing it, polls aren’t part of those templates. Even if they were, we’d need our IT department’s help in creating those templates as often as needed.

 

...because of this, I’m tempted to just set up ILT courses in Docebo that use the custom tool. This way, we’d create the Zoom meeting to specifications, and then add the link to the ILT session. Its one more step than V3, and requires manual reconciliation of attendance, but that was the process in our former LMS, so it’s not foreign to us.

 

My question is this: am I giving up too easily? Are there other advantages to V3 that I’m sacrificing by going the custom tool route?

 

**Bonus: If you’re a CPA firm also trying to meet NASBA standards, please say so!**

Hello! Yes, you’ve got everything right: Zoom V3 doesn’t support the polling feature :( 

and yes, a custom solution like you’ve spoke about sounds like your best option. Not an accounting firm, but we do have similar situations where knowledge checks, surveys, and other other engagement are part of a multi-day, multi-session ILT and the custom tool route is what we’re doing too.

We already had that in place when we were using V2 which didn’t have polling, so it’s not been a hardship, but I was disappointed that my ILT instructors couldn’t use the built-in Zoom polling with the V3 connection.

Hello! Yes, you’ve got everything right: Zoom V3 doesn’t support the polling feature :( 

and yes, a custom solution like you’ve spoke about sounds like your best option. Not an accounting firm, but we do have similar situations where knowledge checks, surveys, and other other engagement are part of a multi-day, multi-session ILT and the custom tool route is what we’re doing too.

We already had that in place when we were using V2 which didn’t have polling, so it’s not been a hardship, but I was disappointed that my ILT instructors couldn’t use the built-in Zoom polling with the V3 connection.

 

Belated “thanks,” @TrishAH. Appreciate you confirming my thought process. 

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